I answer very quickly to any question / ambiguity
Great Service by Yanislav. Kind Regards
I had made a booking holyhead ..dublin but job cancelled and freightlink cancelled with full refund thanks. Dave wheelock
Great support team, mr. Yanislav helps us alot. We are very pleased to work with your company!
Tortul a decurs foarte bine, doamna Maria și-a dat tot aportul, că un bun profesionist pt. a găsi soluția cea mai bună. Acum așteptăm să vedem până la efectuarea și treceri .O zi bună.
I had a query today about travel from Ireland to the UK with a van. The van will be empty but I wasn't sure of the protocols with paperwork for customs and port entry. Sadie and her colleagues at Customer Services sorted all my issues for me. Excellent service. Thank You.
Absolutely perfect, first time I used Freightlink they were brilliant, I missed my slot with Eurotunnel, staff at Eurotunnel couldn't help, quick call to Frieghtlink and I was rescheduled almost immediately, not bad going at 5am in the morning, Recently opened an account, used the app to book a ticket at very short notice, again worked out perfectly.
Excellent customer service with up to date information sent on a regular basis. Thank you fir all your support.
Good service and fast responses, Becky was very friendly and helpful!
Excellent service. Monica was extremely helpful.
Very good services. Instant response
Schnell und unkompliziert
Hacer una reserva en eta compañía es muy practico y fácil .
Perfect job, as always! Thank you!
Obsługa w 100% profesjonalna. Jedyne zastrzeżenie co mogę mieć to nie do obsługi ale do dziwnej polityki firmy. Oczekiwanie na liście oczekujący i niepewność czy uda się dostać bilet jest straszne.
Great site and very well informed of booking etc if prices where a little lower I normally cross empty as I collect a artic for another company
Great service, all the guys at customer services were really helpful with my booking. Thank you.
5* No hassle...no problems...WOULDNT USE any one else.
Excellent Sean was brilliant
Brilliant customer service and good prices, I've never had a problem when booking a ferry.
Super easy to make and manage bookings and a fantastic team of support staff to assist with any queries. Great work team Freightlink!
aplicacion facil de utilizar
E' stata la mia prima prenotazione, e devo ringraziare in particolare "Mr. Shon" per professionalità e supporto. Grazie! Marida
Es ist immer wieder sehr gut, wie einfach der Buchungsvorgang vonstatten geht und die Buchung prompt bearbeitet wird.
I became an account holder with Freightlink a few months ago. Rebecca Demaine (Becky) is my Account Manager and her excellent phone manner and client service, had my new account up and running and my first crossing with Eurotunnel Freight booked at a competitive rate in minutes! She took the time to answer all my questions and it was a pleasure to speak to her. She has also made the effort to keep in touch and ensure that I receive the very highest standard of service. David and The team have helped me to secure my booking, sometimes under last minute pressure and have always pulled out all the stops to make sure I get my crossings in time. Thank you all for looking after me ) Regards and best Peter Ronald (AXELA Logistics LTD)
great service :)
Excellent customer service. Well done
As always, easy straight forward booking no hassle. Top company.
Great staff,good communication,Highly recommended 100%
Very professional. Call for information and answer straight away. Sorted all problems in minute. Perfect communication skills, very professional and friendly staff.
Super. Fără probleme, vom colabora și pe viitor. Va mulțumesc. Cosmin David de la firma David FRUIT SRL SACALAZ 683 TIMIȘ România CIF 27211883
Happy with custumer support
Great service to use, easy booking process and when I need to make changes to ferry times , the team have it sorted in minutes for me. We use this service on a regular basis to book crossings from Cairnryan and Portsmouth and always get what we need.
Die erste Buchung und die Einrichtung eines Kontos war ein bisschen schwierig, aber dank der geduldigen Mitarbeiterin bei Freigtlink hat alles gut geklappt. Das Personal bei Übergabe des Fahrzeugs war allerdings nicht so behilflich und leider auch nicht ganz so freundlich.
Sadie Ashton has been very helpful today in helping us make a booking and providing advice on new post-Brexit procedures. Very happy with her and Freightlink overall.
Rewelacja, miła pomocna obsługa na infolini, dużo połączeń promowych, dobre ceny, minimum formalnosci
Very easy and quick
I WANT THANK YOU FOR ALL YOUR HELP IN DEALING WITH MY SITUATION WHICH I FOUND VERY STRESSFUL AND WITH YOUR HELP YOU MADE MY DECISIONS IN TRAVELING VERY EASY AND LESS STRESSFUL . THE STAFF WERE SO HELFUL AND SO PROFFESSIONAL IN THERE ADVISE AND PROBLEM SOLVING , I RECOMMEND THEM TO ANY BODY WHO IS NOT UP TO SPEED WITH BREXIT OR TRAVEL REGULATIONS , THANKS GUYS
very good team!
Ok is verry good
Hi we ( D & G Couriers) have used Freight link (Beci and Phil) for quiet some time and have always been amazed by there quotations and the flexibility of there service we will continue to use you for future bookings. Great service Thankyou
Exselent. Fast, accurate and expeditious.
I have used Freightlink for all my transport bookings for the last few years a fantastic service. I can highly recommend them.
Very helpful with a difficult situation regarding private work Put myself in touch with the right people who could rectify any problems Very quick response and friendly Thanks again for your excellent help
Ottima disponibilita, rapidi e precisi.....un po costosi!
It's a great quick easy service to use.
Excellent service from start to finish 👏
Becky Demaine did an amazing job bringing back our boss who was stuck in Norway. She ensured the whole process was smooth and followed up with multiple calls. Very happy with our Freightlink experience
Is ok, first I'm dont ricev the invoice, but im contact the ,assistant centre, and is sending to me all invoice,Thank you. I'm hoping, I'm ricev automatically the invoice, in the future. Very professional team and disponibile, to fix the problems. I'm glad by that. Thank you.
Excellent customer service, helpful and informative
Just like to compliment the customer service that work for Freightlink and particularly Becky who was so committed to helping me , Its a credit to the company to have this calibre of staff employed . Becky was so pleasant to communicate with and went out of her way to follow up on my inquiry . Thank you from Ireland
Convenient and fast booking. The company's employees are always polite and ready to help!
Doceniam bardzo zaangażowanie.
hi I would just like to thank Ana for been helpfull and passing me on the Becky who made suck a effort to help me out. its great to chat to staff that are still keen to help and be cheerful I know its a haed time for everyone but Becky was fantastic and both are a asset to you many thanks Steve Saddle Skedaddle great job
Excellent service thanks use
Thanks for everything use done really we're so helpful highly recommend use
Thanks Rebecca for everything you done for me really appreciate your help couldn't done it with out you 😊😊😊😊👍
Excellent friendly and helpfull service for many years now, thank you.
Thank you for all your help and assistance through out the years! I recommend Freightlink Solution anytime, specially Péter Klacsmányi who always find solutions to our problems! Thank you! SkinnyTrans Team
It's a best fright
Mindennel tökéletesen elégedett vagyok, a munkatársuk rendkívül segítőkész volt!
Excellent support and guidance from the staff. Ensured that the booking and passing through customs was effortless.
Thank you so much for helping out with all the questions in regards to the challenges of transporting goods between the EU and UK. Absolutely happy that we found freightlink to do all our bookings with.
Exceptional team who always try their best for the customer
Sunt foarte încântat de serviciul si promtitudinea angajatilor dumneavoastră!
Very friendly and polite sort any problem the customer got thanks
Np problem booking. Got it booked and confirmed. All is good.
Really helpful, many thanks Sadie.
YOU ARE THE BEST
alles perfekt und einfach!
Very helpfull team. They helped US many times od we have delays or problems. They always help us. :)
Always able to assist if help is needed and always return refunds when over paid or bookings are altered, even if im unaware
Service was great, very smooth and excellent communication. 👍🏽
Very good .
Phil Cole is excellent to sort problems out.
serious, professional, very prompt
We use Freight Link 5 years for this time make more than 650 booking, service is on 5 +++
Fast straight forward and easy booking, I recommend Freightlink Solution. Thank guys.
very good apart from the dgsa form palava and what are the add ons for?
Freightlink make ferry booking so easy, especially with the mobile app, and the price for Ireland is always competitive!
fast and competent
Excellent service, Becky was the perfect employee by helping to solve all the problems and putting our minds at ease.
Easy and very good service!!!
Is a simple process, no issues.
Perfecta. Ha sido un placer trabajar con vosotros, y esperamos continuar trabajando en un futuro próximo.
EXCELENT!. WELL DONE!.
Muy bien, todo rápido
perfect support when almost miss a farry
Tried to use the app to make the bookings but found this a little awkward, but the PC version was very easy
for the first booking we got for the moment an standby place , but we hope to get the fixed place before the ferry will start the journey. Good service , good support , we hope will be fine.
Spoke to Rebecca Demaine. Very helpful explaining clearly what I needed to do
awesome service recommended to everyone book irish ferries
Very fast and good comunication!
Just had had some great assistance from Rebecca Demaine, Becky was very helpful with sending me some invoices. Very enthusiastic and professional, Thanks!
Great service, fast and easy booking for our 7.5m truck bound for Dublin.
Very quick service, booking reference immediately sent via text.good team of people you can speak to at any time.very highly recommended
Maria Angela Oțel helped with an ammended i had with a ferry booking, she was very helpful and the request was solved very quickly.
The service was first class I even recommend your company to a friend and he going to get in touch with you
Everything went perfectly
Once again, easy to use app and great help whilst carrying out a ADR job. Thanks again Freightlink
Vriendelijke mensen, service gericht en weten wat ze doen.
The phone call I had from Phil was very useful and much appreciated and we will be in touch for help regarding all the brexit issues Thanks phil
This is so easy, great website to use. Easy to book and find vehicles, places, time tables.
exelent service very friendly and helpfull members of staff
gyors és megbízható, mint mindig
Freightlink working is excellent.
Ügyfélbarát kiszolgálás kedvezö árazás kedvezö feltételek gyors probléma megoldó képesség... Az elmult 10 év távlatában az eddigi legpozitivabb tapasztalatunk kompozás terén. Nagyon köszönjük a segitséget!
A very good collaboration, quality services. The application it's easy to use and also useful.
Very helpful in facilitating ferry crossings even at short notice.
Por el momento muy bien.
Very good money, no hassle , highly recommend.
Sempre il top, bravi !
In the beginning was scared about how works Freightlink but at the end we have great experience. Thanks Yanislav for help in situations when we have struggle and when is price question he finds good comprise solutions. Big thanks.
Freightlink rang today (I spoke with Phil Coles) to inform me of the procedures I need to follow from 1 Jan 2021. I found Phil very informative and helpful and really appreciated the call. Regards Trish OSullivan You Chill We Deliver Ltd
Can't praise them enough. Great customer service whenever I have had to call them. I find the prices very competitive, much cheaper to book through them.
I really like using Freightlink simple efficient nothing ever a problem
Very professional company with great service highly recommend
Simple and straightforward process, Booked whilst travelling to get ferry once I had goods onboard, easy with no fuss, just what a business needs when up against the clock for time bound goods.
super, super, super
i would like to thank rebecca demaine for her help in booking the ferry crossing for me she was more than helpful and more than professional with all the calls over and back to me
The previous booking process was a nightmare that's why I gave up using Freightlink, this new process is a lot better, simpler and quicker.
never a problem top company
if anyone is thinking of doing this service ask for rebecca demaine shes brillant at her job i would totally recommend if anyone is thinking of sailing freight with this company
David Jones hat sich sehr bemüht, mir noch eine Überfahrt von Hull nach Rotterdam zu ermöglichen. Seine Freundlichkeit und sein netter Ton waren bemerkenswert.
Very Good team 10x
wszystko ok polecam !!!
Quick and reliable, called to check the booking and actually I managed to ensure the right sailing was put on.
Very easy and very professional
Great service, polite crew.
Great service 👏👏
Fast ,kind and correct .
As always easy and straightforward to make a booking, with a simple phone call to amend the booking. Great work
Very good well mondtad
Dina Group London LTD will work from now one with Freightlink because it s very well. Keep up the good way . Regards, Andrei Dinache, CEO of Dina Group London LTD
I was recommended to Freightlink by a friend that does the same job as me and spoke to Rebecca Demaine and my account was up and running very quickly she took the time to explain things thoroughly and every time I have called to enquire about a booking or make a booking she makes the process very simple Overall a great person and company to deal with
Very Good Service , also the prices are better. I will recommend Freightlink to all .
Minden a legnagyobb rendben volt, a kis reggeli fenakadás után! Nagyon köszönjük Péter a segítséged! Legközelebb is csak veled intézzük az utazást! Köszi Attila
Easy to book and very user friendly website.
I was dealing with Alexandra Suchomska . What can I say ,very good experience, used them in many occasions coz we are removal and storage business .the lady was so helpful and kind . Thank you so much for sort my issue. Regards
Hi all, I hope this finds you well. I just wanted to send you some feedback. The booking process was smooth and easy. The travelling was petfect. Praise for Yanislav Ivanov- polite and helpful guy. Looking forward to working with you in the future Kind regards, Simeon Petrov
Very satisfied with the very fast services of Mr. Mircea, he offered me the necessary information to book my ferry from Athens to the island of Crete. In the future, I will definitely use the services offered by you again. Yours sincerely, DAIINA STAR HOME team!
Travelled on Seatruck for the first time and wasn't disappointed. I was treated very kindly by crew and staff on both trips. As a female travelling alone I felt safe and secure at all times, will certainly use them again.. Thanks guys
Great service, very professional and helpful
Amazing, for the first time I am using this route absolutely good service, thank you
bardzo dobry kontak, natychmiastowy. Polecam !!!!!!!!!!!!!!!!!!
sehr gut und schnell
Thank you very much once again the team has gone the extra mile to resolve an issue with a double booking no quibble happy to help fast response to my emails excellent aftercare service keep it up happy client kind regards mr Craig
super , very profesional, Mr Mircea very helpul, many thanks
Hi guys, was very easy. Thank you guys for that app :)
Very helpful with my bookings.Thank you
Super!!!! Very good service
TOP service! The ferry company refused our truck in Dover due to a misunderstanding. Fortunately, Freightlink helped solve the problem and our truck driver was able to return to France. Special thanks to the Hungarian colleague, Peter!!!
They do great service when I have any problém Péter always helps me.
Peter nagyon kedves és segítőkész!
Good service and very quick
Very quick and hastle free staff are brilliant highly recommended
I am satisfied with the service
This company take any and all stress out of booking a ferry, they can be counted on to get it right!
Very quick and easy, the only company I use when booking ferry’s or tunnel. Itchiban
Very helpful and patient. Did answered all my questions. Thank you
All the team members I spoke to regarding an abnormal load, booking at short notice, were extremely helpful. They made changes to the booking, kept me fully informed and our load arrived safely in Ireland the following day. An excellent service, thank you.
Superb service every time we’ve used Freightlink. Find the newsletter updates very interesting, well written, clearly laid out, even though much of it does not affect us. Phil Coles looks after us and I find him an absolute pleasure to deal with.
I miss Ramona Renton...
Great cooperation and very helpfull help desk.
Very easy and straight forward app to use. Always helpful staff, especially when doing ADR jobs. 5* Company.
Always a great service - never had a problem in nearly 20 years.
Extremely help full takes the stress out booking you highly recommend
Sehr einfach , unkompliziert und schnell,alles bestens verlaufen, immer wieder gern
Dear Phil you are just Brilll....It makes me wonder how you fulfill ,you know this is going to be a rhyme and that Freight Liink deliver on time ...whether its going from North to South by car by rail you always seeem to excell.!! Mark Dunn Certa Cito Light Haulage Ltd
Really easy to book
Customer services very helpful and polite
Spot on as usual...no fuss ..just booked on the app and confirmed within 10 minutes..💯👌
Good food, cabin clean Could do with WiFi / TV
Easy to use website and although we don't have many crossings it is reassuring to have confirmation that your vehicle is on the ferry. Had to cancel a trip once and Freightlink were prompt in returning the payment. So thank you!
Always very helpful and good prices.
Frightlink anytime we use them, have been hassle free and the customer service is first class , had to make some last minute changes this evening and Georgiana Plesa, was onhand to make the process seamless, so friendly and nothing was any trouble, got my DGNs resent to accommodate the change in booking for tomorrow morning, thanks Georgiana all the help and communication was really appreciated, Great job.
All the staff are always helpful.Nothing to much trouble,and Phil is very good in keeping us updated with the latest information.Always a brilliant service and competitve prices.
good site and very easy to use. customer service is great and my account manager Rebecca Demaine is very helpful and always returns calls. nothing is a problem
Very friendly and helpful customer services making booking easy and simple. Great range of Ferry crossings and competitive prices. Would recommend
They were very good and very helpful. I had not used a freight boat before but they made process easy and simple and where in constant contact even on the weekend ,Only thing was the extremely high price of the sailing but apart from that it was a very good and will use freightlink again very soon
Ja osobne som velmi spokojna. Vzdy mi vyjde spoločnosť v ústrety. Hlavne dakujem takým ludom ako bola Lucia a momentálne Ivan, ktory vedia hovorit aj po slovensky. Urcite odporucim kazdemu Vasu spolocnost.
Teljesen korrekt, segítőkész, pontos cég!
It was easy todo - and the lady was very helpful as i did it incorrectly on my first attempt ! She soon put me right though and rectified everything !!
Good Afternoon, Having not used your services for a number of years it was a joy to deal with you again , Rebecca was so helpful & I would definitely be using you again in the near future. Neil.
excellent service - Ivan was a great help
Excellent customer services, good pricing. Quick and efficient with any refunds.
Quick and easy to book
It’s the best quick service no hassle just book and go
Gyors, gordulekeny ugyintezes, gondmentes ut.
Very nice, clearly and very simple.
top site so easy and quick
SUPER GODNY POLECENIA
Freightlink Solutions are a great company to deal with nothing is ever a problem, Becky Demaine in particular I have found to be very professional but with a personal touch, a rare thing these days !
Hi, I couldn’t get the information I needed (for a friend in Norway) so rang Freightlink. The lady I spoke to first couldn’t help but took my details and passed to Becky who kindly rang me back. Becky was very helpful in offering different solution options which I’ve forwarded on. Thanks again Becky 👍🏻
Profesjonalnie szybko i sprawnie.
first class service from start to finish, and a great price .
FOARTE MULTUMIT DE MODUL IN CARE AM FOST AJUTAT .
All good here. Will use it again
I admit that Freightlink was not my first click. I tried the direct connections and could not get a finalised deal anywhere. The waste of 90 minutes was an education when I clicked on Freightlink. The booking was done in 6 minutes full stop.
We have been absolutely delighted with the service provided by Freight Link. In our particular business, shipping plans are very fluid and requirements change constantly, and despite that we have very critical deadlines to meet. We have found this service invaluable as it allows us the flexibility to make adjustments to and change plans even when different ferry operators are involved in the changes, having the possibility to handle all these changes through one contact is great. The customer service is excellent and when there are delays or problems at the port we have received a call in advance from Freight link customer services that has enabled to reroute to a different crossing and avoid a problem. I cant praise this company highly enough. First class service. Thankyou
Very good Sean was very helpful
Verry good contact
Много съм доволен,дано да е така и за на пред!
Gyors, segítőkész ügyfélszolgálat
hello, I had some difficulties in getting some (39) vehicles booked at the port, but after contacting Ana Nikitina via email, she soon had everything sorted very quickly and a real pleasure to deal with. would highly recommend anyone with any issues to speak or email Ana and it will be sorted with no problems Jason
Wspaniała firma, dziękuję za pomoc przy rezerwacjach i za wsparcie :) Pozdrawiam ! :)
The best company
The service I received was fantastic, Special thanks to Sean Zaniboni, he was fantastic and I would 100% recommend Freightlink after my experience. It won’t be the last time I use your services that for sure. Thanks again Sam
I book all my ferry crossings with freightlink and i wouldnt use anyone else 100% recommended Dave wheelock
Pracownicy pomocni i uprzejmi. Wszystko ok
Totul a decurs ok!
This is the first time we have used Freightlink we were very impressed with the good service, Becky was very helpful and accommodating we will defiantly use this service again for our business.
I’ve been using Freightlink fir the past 6/7 years. Never an issue and always very helpful. “ if Carlsberg did ferry bookings”. Andy. Ecdlogistics Essex
Rebecca was so helpful did a really brilliant job for us. Would definitely use this company again.
The team are very helpful and polite. They helped me sort out ferry crossings even though we are on a waiting list for the return journey back from Belfast. Hopefully they will get us on the 10.30am sailing on Tuesday
System worked very well. I will use this in any future journey.
I used Freightlink app few times. So easy to use, so easy to make a booking
Monika was super helpfull, everything was sorted in few days for a non-standard route. Excellent service
Kamil D. super freundlich. Absolut einfach zu Buchen Die Dokumente welche man nach Abschluss bekommt sind ein bisschen mager und zu wenig Informationen für den Vorgang
Always a good service and price when using this company. Can't fault them.
Friendly, organised and helpful. My first freight booking with no dramas, thank you!
Teljesen meg vagyok elegedve, Rugalmasak ,segitokeszek gyorssk
Hello all, Came in a bit blind as to the procedures for freight travel to and from Europe, especially in June because of the lockdown/locator procedures in the different European countries. Gave freightlink a call after trusting google to get me in touch with the right people, the website allayed my worries a fair bit as to the procedures etc, so i called and spoke with Becky. She answered all of my questions, gave me advice regarding making my way around the website and what was necessary at that time for me to know. It felt very tailored to me, and although i am not and will never be a big haulage contractor Becky made me feel that i was most important at that time. Arrival with simply a reference number to type in meant i was through and onto the train in no time. The time on this trip was more important than the cost so although this is not a cheap service, it did precisely what i needed, when i needed it. You don't know what a lot of us drivers deliver in Europe but this was important sculptures being returned to the original sculptors who made them both in Paris and Imola. You made this easy for me to use, and complete. My client was very, very happy and said they will be using me again for their European business in the future so thank you to Freightlink and most importantly thank you to Becky, much appreciated for your quality and time (and call back, after service calls are priceless!).. Best regards to all and stay safe, Richie Dyson @ Mandrake Logistics, Gloucester..
They are so Good, each time I have booked on there site I found there booking procedure to be easy to follow and all the information that you require is at hand. On this occasion there was not available space to suit our driver requirements, no problem Freight link found us an alternative crossing which fulfilled our requirements, job done.
Straight forward and very easy look forward to using you again.
Delighted with the service I received from Becky and her team. Overall excellent service and will definitely use her services again.
Fantastic easy site to navigate compared to most. Did have difficulty with payment section and had to change my search engine from chrome to safari.
Becky and Marie were very helpful and they followed up on telephone queries i had. Great service.
Ich bin neu bei euch und hatte Anfangs Schwierigkeiten, alles zu verstehen, was daran liegt, dass ich noch nie für Lieferwagen gebucht hatte. Aber mit dem persönlichem Ansprechpartner habe mich sehr gut betreut gefühlt und alle Anliegen wurden umgesetzt und alle Fragen geklärt. Hat mir sehr gut gefallen. Immer wieder gerne. Manch andere Buchungsseite - insbesondere Flieger - können sich hier viel abschauen!
Always very helpful and friendly staff. Pleasure to work with them.
Excelent rapid ok