Dion has always been incredibly helpful and helps me to get things booked with real ease and is always a pleasure to speak to.
Elsa introduced herself,,, Was overly helpful , understanding & considerate,,,, Helped to manage my outward & return journey with her knowledge.
its just fantastic & top marks for customer service
От скоро използваме услугите Ви и към момента нашата фирма е изключително доволна. Работим с Янислав Янакиев, който винаги е изключително любезен и отзивчив. Надяваме се и занапред да работим така добре. Поздрави, Алпет груп ООД
Could not be more helpful. Another great trip. Thank you
Really good customer service. It gives global solutions and alternatives for main ferry companies.
I can sy that received only excellent service from this company Website is really userfriendly and easy to use Professional and reliable attutde fro the people , you can find there for sure They know how to take care of their customers Only good and positive comments for all of the people in Freightlink Solutions Definetely will work again Special thanks to Yansilav Ivanov - wel experinced and ready to help always
The freight website was easy to use, booked easily. We have not yet made the journey so cannot comment on that at the moment.
Brilliant service and a lot cheaper than booking direct with the ferry companies. Website was easy to use and Dion Mashiter our fabulous UK and Ireland Sales Executive was always available to support us especially when we had to change our bookings at the last moment. We would highly recommend Freightlink to other companies
Nice and easy with all the options I needed
These guys are the Best🇮🇪
Много лесна и удобна резервация на билети и коректно отношение от страна на служителя г-н Иванов. Благодаря
Fast and easy service.
Brilliant service and an easy to use website. The ferry companies could take a leaf out of Freightlink solutions ltd ease of use. Oh and the best bit a lot cheaper than the ferry companies.
Due to severe weather conditions our departure is delayed however the team at Freightlink are keeping us informed. All staff are excellent and extremely helpful.
Ana helped me quickly and gave me a clear explanation on an issue that I was stuck on, great and fast service.
Very helpful and friendly members of staff
I am happy with Freightlink Solutions LTD Its very easy to work with them!
Very fast and accurate job execution. They are always helpful. Great thanks to everyone! Special thanks to Peter
We love using Seatruck, the staff are very friendly and we like the no frills approach, and a good clean cabin. For the 1st time we were delayed leaving Heysham, having been told to arrive no later than 12.30 midnight, for a 2am crossing we only left at 3am, so that was a bit of a bore.will definitely be back soon.
All went well got sailing I wonted bit dearer than I wonted to pay keep your prices low and book book again John c
The fastest way to make reservation (no more than 1 minute) Very polite staff... Want to say thank you to Yanislav Ivanov.
ogólnie dobry kontakt, jedynie ceny mogły by byc niższe...
Luke at Preston is a great guy,ever patient,ever helpful keep doing the great stuff!
Great experience, very useful staff and all the conditions offered! Highly recommend it !
Your staff were very helpfull the young lady was very good and helped with no fuss at all..
outstanding service !
Buena organización, aún habiendo tanta demanda. Rapidez en los trayectos que es lo que se necesita. Muchas gracias.
Everything is ok :)
Easy to book online and when we needed to amend our booking the gentleman was very helpful and polite and changed the booking with no problem
Cant ask for better, takes the strain from us looking for ferry's and bookings. A company you can trust your business with. Mike
Obsługa na wysokim poziomie. Pani Aneta bardzo rzeczowo podeszła do sprawy , dobry kontakt i odpowiedz na wszystkie pytania polecam!!
-good service -fast mobile application
Easy to book Good service
GREAT SERVICE AND VERY EASY TO WORK WITH. 5 STAR RATING FOR MY ACCOUNT MANAGER DION. HE GOES THAT EXTRA MILE TO MAKE SURE THE CUSTOMER IS HAPPY. HE IS A GREAT ASSET TO FREIGHT LINK SOLUTIONS..
Thank you for caring attitude and professional work!
Top class in every way
Couldn't fault the booking at all it was first class
Really good company to deal with.
I have always been pleased by the customer service given by freightlink, however to be truthful I am disappointed with the new ships on the Warrenpoint to Heysham on daytime sailings being shared cabin's only I do realise freight is seatrucks core business and I understand Regards John Walker
booking easy and clear. hassle free, and when I later had to cancel, likewise hassle free. I have used this service several times and have find it the best way to get between Ireland and the north west of uk
The price and the service are very good. For me it is a pleasure to work with Freightlink, especially with Yanislav Ivanov - he is very organised and helpful. I wish you all the best!
Rang up to book a ferry... Great service. Staff very helpfull. The price was very good. And fare included bed and board and drinks. They could have not been more helpfull. Accommodation was perfect. 5*
Will always try to find you the right crossing, very prompt response, either by email or telephone.
Always helpful friendly professional advice competitive prices. I just wish the food on DFDS freight was better lol.
We are really happy to work with Freightlink, all the best!
easy to use website, all info clear to see
Very easy giving me all the options for my chosen route for me to decide on the most convenient for my needs
We are really happy to work with Freightlink, especially with Yanislav Ivanov who is very organised,helpful,fast working and kind. It is our pleasure to book our ferries with Freightlink.
Dion Mashiter is helpful, friendly and goes the extra mile to make the booking process simple and efficient for our company. Running a business with 16 employees is complicated at times but the Freightlink booking system and Dion have made one of the many jobs i have in a day so much easier. Thanks for a great service
Very pleasant experience with my booking.
Booking process was clear and uncomplicated
Travelled with Seatruck on numerous occasions via car and via van when moving all house furniture from Ireland to UK after relocating back. Always had excellant service kept informed of any changes and standards, cleaness of cabins and food provided is excellent, Varied menu with numeroius items you can help yourself too such as tea and coffee and biscuits. Staff are also outstanding in politeness and helpful in any needs you have like my disability.
Excellent service from Freightlink as always !
Excellent and helpful service especially Luke in this trying time with the high winds
Excellent service. Many thank`s for Your support Yanislav.
Nice easy company to work with Doing is very helpful
Freightlink are great although I am disappointed when I take a longer trip that I have to rebook the return journey whilst I am travelling. This is something I think they should do automatically. Disappointed also with the standard of facilities on DFDS with toilets often out of order and hand driers not working.
Very Helpful took out the stress of trying to sort and getting it right. Was great to have someone at the end of the phone and email, to help sort the travel arrangements out. Thank you.
Given the short time using your company your team have been brilliant and very accommodating when we require bookings at short notice well done to all they no who they are💡
booking simple with reminders..great
The best deal for me 😀
Very understanding the urgency
Smooth booking engine,and it worked.
Уникално удобно. Благодарим
Excellent service. Many thank`s for Your support Monika.
Couldn’t be easier, Brilliant service, booking was easy, quick and convenient, will be booking through freightlink again. Many thanks for your support Ramona
Brilliant service, booking was easy, quick and convenient, will be booking through freightlink again.
Simple straight forward even for a non normal vehicle. Booked HGV freight artic at 15 metres, and ticket price not to be ignored. Hope the check in and journey is as easy as the booking!!
I found your telephone customer service very informative and helpful and you online booking very straightforward.
We are very thankful of Yanislav Ivanov
Easy P easy
After last Tel call, everything in best Condition. Thanks a lot;-)). before it was god also, and now perfect!!
Couldn’t be easier. Put in where you are want to go from and where to, sit back and let Freightlink do the legwork. Pick your times, pay, and off you go. If you have a problem, the people on the phone are friendly cheerful and polite. Used them twice now and will be using them every time I need to get onto the continent. 6 stars would be more appropriate 👌👌👌👍👍👍
Easy to book and confirmation received by e-mail, thank you
Super Netter Kontakt, immer erreichbar , jede Buchung ohne Probleme immer wieder gerne
When I eventually got through to someone, very pleasant and helpful
Good helpful staff as usual and very happy with all my trips so far
Very good experience,made more so by freightliner staff ,kept well informed,the whole process went very smoothly and I shall definitely use again.
easy to use
That was great service many thanks :)
Very helpful staff.
The team of ARS Ltd says "Thank you" to Freightlink for the excellent services, your platform is so easy to work and we totally recommend it!!!Many thanks to Yanislav Ivanov for the perfect co-operation!Great job guys!
We love Freightline Solutions Ltd,there so friendly and eager to help. Yet again great services . 😃
very good service very helpful great price .
That is awesomely convenient! Where ever you are, no matter in what corner of the world you are, you can easily make booking for any ferry you need with a full assistance of polite operators! Thank you, guys, for your great job! Regards, Nellie Vishnevskaya, the logistics manager, Kaliningrad, Russia
Webside very clear and easy to use. Good prices, nice staff especially Marcin. Very profetional and helpfull. I am making bookings every week and never had a problems. Really happy with the service provided by Freightlink.
Easy to work website and always help from Marcin!
First class service at all times what a friendly lot of nationalities and got to chat to
Perfekt! Frau Romana Renton hat uns bestens beraten ! 1 A Service !! Vielen vielen Dank !
Quick and easy to book.
Website clear, informative and easy to use. Have never booked a freight vehicle onto a ferry before, but the whole procedure was simple. Very happy with the price too!
Quick reactions. Good website.
The lady I spoke to on the phone was very helpful
Yanislav Ivanov. We made the booking very fast and we are very happy with the service provided by Freightlink
Very good service, I had booked onto the later ferry and made it on time for the earlier sailing and thankfully it was now bother and got home 4 hrs earlier. The food was nice and overall service I have to say was excellent. www.riversiderecoveryltd.co.uk
all Good apart Price!!!!
A very pleasurable straightforward booking service and we're really helpful when I needed to change my return booking to a different day.
Our ferry booking was very easy to do and the staff were very helpful
Thank you very much to all port team for helping our company. They did great job to organize loading our late truck. Biggest thank you. Ernestas Toleikis
Ramona did a fantastic job supporting me after a few "IT queries". really helping and patient person.
Always very helpful and every booking happened exactly as agreed. My contact person Ramona Renton also speaks fluent German and that makes things very easy for me.
Good, reliable company. Always happy to help and keep you informed.
Great site to book,can't be easier
Wir sind sehr zufrieden , da die Betreuung und der Service im Buchungs Verkehr mehr als zuvorkommend. ist.
The timetable offered is very convenient and the booking process very iser friendly
great way for me to travle to dublin loking forward to next trip reagards john c
Freightlink take all the pain out of booking our transport logistics between France and the UK. As a charity bike ride, we need to work cost-effectively and that means efficiently. Freightlink minimises the time spent on admin and ensure our vans and drivers get quickly across (or under) the channel. The team are always friendly and help resolve any questions quickly. We would highly recommend Freightlink.
Freightlink Solutions Ltd. is good firm and their employees too.
very good service
Dion at Freightlink was great to deal with Booking on the site was easy Cost was great and well within our budget BUT for the second time in a row when our driver goes to get his meal he is told 'NO'!!! frustrating for the driver even though he shows his booking reference
Staff very helpful
Good Morning, we used Freightlink Solutions Ltd for the first time. Based on this being our first crossing, we are very please with the smooth action of every step, from making the booking, getting my guys to and from France without any issue's. I will use Freightlink again.
Very Helpful and no problems at all
Good customer service.
easy and fast booking thanks for Aneta !
easy and fast booking
Excellent customer relations
Due to the size of my van and trailer, just under 13m and 3.5m high, much easier than using ferry company websites to find suitable ferries. Quick and easy to book.
Easy to follow; no problem.
Very professional service.Very helpful staff.
Very easy to use
Excellent service. I was talked through it all very professionally. Everything worked out perfectly even though I am hopeless with computers. 10 out of 10 Dion and thank you very much.
Very nice and easy to work site. Thank for the cooperation of Mr. Marcin Misztal
As normal very easy to use , reasonable value as well. Slightly disappointed I’ve just made another booking directly with the operator and it’s cheaper.
Very nice and easy to work site. Thank for the cooperation of Mr. Yanislav Ivanov
Very good service. It is a pleaser to work with you! Easy booking and easy payment! Thanks Yanislav Ivanov
First-class service, always friendly, Perfect job. thanks Ramona
- good looking website - clear information - great support - supporting many languages (website and support) - mobile application - fast reservation process
Great service, the girl soon found my name etc.as I'd travelled last year, same guy same van! Kevin Mc Namara.
Excellent and fast service. Our account manager is great, very friendly and helpful (Dion Mashiter). Our company will be continuing to use Freightlink.
Excelente servicio! Gracias a Sr.Yanislav Ivanov. Compra rapida en la WEB,ayuda personalizada por telefono!!! Perfecto.
Service exellent service second to none
Excellent customer service - very helpful and friendly. Having a 3 day open ticket is so much easier for everyone!
Very quick and kindness service.
Great service, very fast help, very friendly and courteous contact
best service ever, will use you more often, can you tell how many ferries i can use with a camper van?
Very easy and straightforward, glad I booked on the ferry as there was 5hr delays on the tunnel
Very good service, also with "not-normal" inquiries. Great Job Ramona. Thank you very much.
Thank you to Mr. Yanislav Ivanov for the good service and prompt reaction!
Booking on line is ok if you have the time and know how when you ring to get a quote it would be better if you could pay them there and then in stead of going back on line and doing it yourself .
Very nice and easy way to book your ferry trip by your self for less than a minute.
one of the best Services ever!! Ramona, Good Job!! thx !
Always good to deal with!. Pleasant, helpful staff providing an excellent service. What more could you want?
The booking process was easy and straightforward to do.
Excellent service, very easy and quick to book, would highly suggest to everyone
100% needed to get the car to warrenpoint.
Best company. Fast answer.. all best!
Super Service. Ein Lob auf Ramona die hier in alles Situationen die Ruhe bewahrt und sehr hilfreich ist. Booking auf der Internetseite ist sehr einfach. Alles in alllem sehr zu empfehlen.
Great service. Easy to book.
Little difficulty to uae the website but the chat line excellent help
Easy app to use, just shame not 24hr customer service available to assist when needed
Dion saved the day! I couldn't find availability and Dion found an alternative route to get my clients to where the needed to be on time!
Very helpful and easy to use.
Easy to book, easy to deal with and easy on the pocket! A relaxed and civilised way to travel. This is how all travel should be!
I have to say first class set up in ten minuets booked and confirmed reservation on ferry within ten minuets also book 3 more return sailings an hour later same no problem Paddy Donovan Vantrans Dublin Ltd
Very helpful Nothing too much trouble
I always feel like a valued customer. The staff are always trying to help. You are a name and not a number.
Fabulous as always, I have the app and it is ideal and very user friendly. On the rare occasion I need to speak to anyone to change a booking then they can't do enough for you. Can't recommend Freightlink highly enough!
Very helpful thank you
Even though there was a computer glitch, it was soon resolved and although we could not get an overnight passage for our return trip it is no great drama . The booking staff are very helpful and friendly. I would not hesitate to recommend Sea truck to anyone. David D. Lancaster
totul este ok ,va multumesc
What should be a simple process, kept simple and pain free.
Good company, I recommend Yanislav
For the first time we made a reserve a ferry for heavy truck. We are fascinated by the professionalism and support of Mr. Yanislav Ivanov. In the future, we will use the services of FREIGHTLINK SOLUTIONS LTD
The staff were really helpfull and was pleasure to speak with them 1st class
The actually booking service appeared easy enough to use. As I was doing a round trip - visiting friends in Carrickfergus and Co. Donegal then heading down to tour the Co Kerry & Co Cork coastline - I booked my outward journey Heysham to Warrenpoint and homeward Dublin to Heysham. As I wasn't certain that the site might 'allow' this sort of pick & mix, I did two seperate bookings / payments; on the second payment my credit card supplier viewed this as a possible fraudulent transaction and blocked my card. I had to go through the rigmarole of getting my card unblocked. NOT SEATRUCK'S FAULT. What is the process for booking out and return on two seperate routes?
Malonu buvo uzsakineti plbilieta is sitos imones, buten is operatoriaus Dzintri. Savo darba atliko puikiai. Maloniai bendrauja su klientais ir labai daug padejo mums surasti tinkama bilieta paromui. Didelis aciu.
excellent service, very helpful staff
Simple, transparent, on- line booking system at a great price. We have used this ferry service previously to travel to visit our student daughters in north of England. No complaints whatsoever.
Prompt attention to my request. Booking confirmation received very quickly, a lot faster than other ferry companies I have used. Thank you Mick Stone
all good, don`t like how return bookings are made but overall very good!
Fast efficient and value for money. All staff are pleasant to deal with and a great working relationship is possible with Management. Contact Dion he's your Man very helpful good old fashioned service, streamlined operation...excellent !
Freightlink were excellent and kept me very well informed, however I couldn't take up the sailing booked through them, as our UK Border Force decided I wasn't commercial enough, but always kept informed by Freightlink and so top marks to them !
Dion was very helpful, streamlined operation
Very good service.
how easy to ship a vehicle . booking on the telephone and delivering the vehicle to the port. all staff very helpful and polite>
VERY HELPFULL GENTLEMAN...EXCELLENT SERVICE
Nice simple good old fashioned service
Lucia Anderovská is the best one . I really apriciate that I can speak with her in Czech lenguage. Comunication with Lucia is always very quick and nice. More people like Lucia
Great service, helpful staff. Many thanks
Thank you so much for a great service of Yanislav Ivanov.
Quick no problem booking
Anna on freight bookings is very good. Nice to speak to the same person every time. She makes the booking easy and has a good knowledge of the procedures involved.
Quick and efficient booking 5 star
It was a great experience with really nice and helpfull customer support.
Just always there to help
Quick and easy booking.
Very easy and quick to use
Website is easy to use . Staff have always sorted any problems quickly , efficiently and with good humour.
Excellent service and a great price. Thank you!
Excellent service, very easy and fast wit smart phone app...no hassle and very helpful with Yanislav Ivanov...will recommend definitely to all who need such services...
Very professional service. Special thanks for help in dealing with difficult topics for Anna Waldowska. Professionalism in every inch.
As always ace service from a great team
quick and efficient
Providing an alternative option to the traditional ferry also at a sensible cost.
The sailing was on time, the food was very good, and the staff very polite. would have no problem sailing with Seatruck again, plus I would recommend you to others.
System works fine but could be more functional, Freightlink should listen more to the clients.
Luke was very accommodating and helpful as always. Especially at 5pm on a Friday. Would not use anyone else.
very pleased the young lady on the phone was extremely helpful
From start to finish I found Luke from the Preston office to be professional and so helpful. He went out of his way to help me at short notice. Emailed me phoned me back as he said he would. Well done Luke. David.
most likely if friends ask
always everythu=ing is perfect..:) Tkanks
I made very slow and quick booking with the help of YANISLAV IVANOV
Very quick response time and very useful advice
Great company to deal with all crew are on their game to handle any issues
Make me happy??? Bit of a bold question. They don’t make me happy. But they do impress me with their ability to help whatever the issue. Have used Freightlink for as long as I can remember. Nothing is ever too much. Can’t fault them
very helpful over telephone
I spoke with someone in Seatruck Warrenpoint office about 2 weeks prior to booking and he was so helpful it was refreshing. No question I asked was treated as irrelevant and he guided me through the entire process and advised I could either book online or telephone the Preston office to book and he gave me the number to call. Having decided to book yesterday and not being able to find said number , I called Warrenpoint to get the number again. Once more the guy I spoke with was totally helpful and courteous. Got hold of Steven in Preston and again the information was great and the information given really helpful. Looking forward to our crossing and return with Seatruck. Many thanks.
Good services. Helpful staff. Good facilities.
I found the booking system very easy and straightforward.
very happy, helpful staff.
Straightforward, easy to follow site and speedy confirmation. Hopefully the sea will be kind on the day of crossing.
The online booking was very easy with good timetable information, previous trips having friendly staff a good meal and a comfy bunk and shower before disembark, Seatruck is my first choice to cross the Irish sea
very nice service and help
Vers goot sevis Im happy
Hello we found your company very professional in every way. Dion was very very helpful well past the point of duty. Following the consignment right through to the end. Many thanks brian jones brj transport. Will have no hesitation in using you in the future
ease of booking, very slick and professional servics
An easy booking system
Ease of booking and payment
Food is getting worse
The person dealing with my booking request spoke clearly and explained matters very well.
its just fantastic quick & easy to use
Very easy every step of the way
everything worked fine
Професионално и коректно отношение. Благодарим на Yanislav Ivanov.
We highly appreciate the professional attitude of Yanislav. He is always responsive and his patience is envious!
Аз съм изключително доволен от услугите на Янислав. Аз рядко имат възможност да се насладите на такава бърза и адекватна услуга. Много благодаря!
I am extremely happy with the services of Yanislav. I rarely have a chance to enjoy such quick and adequate service. Thanks a lot!
After many years we've changed booking agents and couldn't be more please. Easy process at comparative prices. Staff were friendly and assisted with a new route. Would recommend!
Easy and quick to use on all devices
Cheapest commercial ferry tickets, bookable on the move, even yards from the port. Excellent customer service.
Very easy to use, clear pricing, showing full weeks sailings for all routes.