vsi4ko beshe nared blagodaria
Managed to change booking after I had entered the wrong date. Excellent service as always
Very good prices and very helpfull customer service.
Jedes Mal wenn es klappt
Great service from Becky Demaine. Sorted out all of my queries and provided excellent customer service! Asset to the company. 10/10.
GREAT SERVICE FROM BEGINNING TO END
Always very helpful! Thank you
J'ai obtenu rapidement mes réservations al/rt pour uk/france via shuttle, merci encore...
My experience with Freightlink always been and still is excellent
Excelent service. Good price.
Top quality service! Friendly, informative and helpful. An excellent company that I'm happy to be associated with.
I have always had the very best of service 100% of the time. Very obliging, very efficient, and very friendly. They are prompt, and do what they say will do at the time they say. I couldn't ask for a better service. Highly recomended.
Last minute booking due to the outbreak. Paul Jackson Clark managed to get us all sorted and we made the boat with 30 minutes to spare with our van shipping. Thanks a lot
Staff are always very helpful and polite nothing is a problem for them to undertake
Booking was simple through the app. Great service as always thanks
Always first class servcie from Freightlink. Called at 9pm on a Saturday evening with an emergency crossing and they were there and helped us out.
I high recommend Freightlink Ltd. especially mr. Yanislav Yanev like our manage, he is always polite and keep us in touch 24/7 hours 365 days per year !
I feel comfortable with the booking procedure. Easy , fast and informative. Thank you.
Always so easy to book. If you have to telephone for any reason the staff are always so helpful.
Good collaboration with Yanislav Ivanov.
Very good service
Der persönliche Kontakt mit David Hladky war sehr angenehm und ich habe mich gut aufgehoben gefühlt R Reetz
Dealt with Freightlink for a while now and the service they provide is excellent. I had an issue with a vehicle in France and Lukasz and Ana worked tirelessly to find a solution. I cant recommend them enough
Booking with Freightlink Solutions Ltd is so simply. From a single phone call they know exactly what questions to ask and give you all of the possible routes and times for your journeys. Rebecca Demaine was especially helpful with a warm, friendly attitude and made sure all of the travel details were in order. I will always use this service for freight travel.
Great service and very prompt replys
Always on the ball great friendly service Good rates never had a problem Recommended
Great communication, dealt with our request immediately. Highly recommend using freight link solutions.
Zeer goede service, correcte behandeling en goed bereikbaar.
Both customer service & Rebecca Demaine always go out of their way to assist with any help required. We recently had an urgent request & they helped in every way possible. Emails were answered quickly & phone calls were also returned quickly. Excellent all round service.
Eurotunnelbuchung ging einfach und schnell. Ich fand nur die Option HIN und RETOUR nicht bzw. konnte sie da nicht auswählen.
Always found it an easy and hassle free way to book my ferries including the more obscure ones in Scotland
Very easy to use website and good pricing, I can allways get hold of you on the phone and find staff extremely helpful.
Immensely helpful and responsive, thanks very much
Always someone at the end of the phone who cheerfully gets the bookings sorted.
Very easy to navigate and quick to book. Excellent!
Becky Demaine was THE most helpful person talking me through how to book my Van trip, online through Eurotunnel Freight service, via the Freightlink Website. I am very grateful for her phone support, as I have found the whole process of trying to simply book a van trip across the channel on Eurotunnel, to be the most confusing experience I have ever come across! Thanks again Becky ... you're a star! Best Adam
I had difficulty booking online, so I contacted the helpline several times. The girls who helped me talked me through each step, they were knowledgable and really polite. Would definitely book with Freighlink again.
Wie immer sehr einfach in der Buchung, wenige Klicks, und alles passt
Service is always excellent Thanks for the price reduction
Hi ALWAYS GET QUICK RESPONCE - ALWAYS WILLING TO SUPPORT ANT THING WE ASK OFF -
Thank you Yanislav Ivanov.Great company. Very polite and helpful staff. Easy to use booking site.
Excellent service, Paul was very helpful, patient and knowledgeable.
great service , easy to use and very helpful staff , Thanks Becky
excellent company, friendly staff, easy to use
I had the pleasure of dealing with Rebecca Dermaine - very friendly, very helpful and found the best deal.
Perfect service, the contact persons speak german, were all very kind (David Hdlaky and Alexandra Suchomska, thanks for the very good support), we've got recalls, whether everything goes wright, also canecellation was no problem and they help by searching of the best route, the prices are fair gladly again at any time
The whole process from the initial listing of your vehicle to the conformation of your booking is straight forward and fairly easy. I used Freightlink Solutions because I could not get a answer from one of the main Ferry companies as to which class I should book my vehicle under, when travelling to Europe. Highly recommended.
Rebecca Demaine provides ACS with Excellent service and always very helpful with any requirements we may require.
Freightlink offers an excellent service for ferry bookings. Staff are efficient, friendly and professional. No problem is too big or too small for them to sort.
Swift and simplified service from Paul which helps save time etc. Very friendly and objective in approach. Question 1 should allow multiple selection: 'How did you communicate with the company'
Very pleasant telephone manner.
Sehr kompetent - schnelle Abwicklung - immer wieder gerne !
Everything's ok. Good prices
I picked up a hire contract in Jersey and Guernsey, involving moving equipment between the mainland and both islands. Having never done anything like this before, I was apprehensive. The customer services team at Freightlink were unbelievably good, they helped me along the way with all the customs paperwork and even re-arranged my entire journey when it was disrupted by poor weather. Keep it up!
Easy to book, problem with return destination but was rang immediately and offered alternative
Good service nothing to much trouble very helpful staff
All super arranged. Thanks a lot
Egyszerű, gyors és nagyon segítőkész ez a csapat.
had a duplicate account which caused a few problems but quickly sorted and rectified
Profesional and Fast
Becky Demaine was extremely helpful and kind agent.
All went to plan with no problems
Becky was very lovely and very helpful! It was a pleasure talking to her, will defiantly book with yourselves again. Thank you Becky :)
Beat services !Thank you
very happy with the ease at which this booking was completed online
Foarte multumit Recomand
Very practicle, easy to use, quick feedback.
Brilliant, just brilliant. Thanks for all your help.
Been using freighlink for a few years now on a weekly basis, friendly service and good value.
I have been using Freightlink for 4 months now for business and have had excellent service, had a courtesy call from my new agent today introducing himself and forwarding his contact details if I require any help. Thanks for the call Phil
This review supersedes my last two complaints, I was contacted by Ana a team leader I believe whom in all honesty took control of the situation was extremely apologetic and went beyond my expectations to resolve the matter to my entire satisfaction, it is my opinion that the shipping company gave Freightlink wrong information and caused all the confusion, hence the 5 stars for Freightlink. Thank you for all the help
at the first booking i been a bit disappointed. but today 18/01/2020 I am gracefully to the lady who help to make a new booking to can get home. other way I'll still be hours away from home. so many thanks for lady who help me .
Great service - very easy to check and compare various ferry options and times with a simple booking process too.
Najlepsza firma z którą do tej pory współpracowałem przy bookowaniu biletów. Pomoc przy zmianie terminu przeprawy, bardzo dobre ceny i super współpraca.
Maria at Freightlink was very helpful
Becky Demaine very helpful with out of the ordinary requests
as usual, Yani was very helpful and efficient. Good job!
Very good and chuick
Exccellent Communication & help on our booking of freight to Jersey - Easy service & very helpful
В тези времена единственото, което можем да направим, е да продължим да се опитваме и да работим с добър партньор, който изважда най-доброто от нас. Freightlink Solutions Ltd ПАРТНЬОР **********10 РАБОТА **********10 ИНФОРМАЦИЯ **********10 ВСИЧКО ТОЧНО **********10
Cannot fault the customer service I received from Becky Demaine, absolutely first class, very helpful and a friendly asset to Freightlink. Even managed to get me a refund on a booking. Would highly recommend.
Freundlich, kompetent und schnelle Antwort per mail.....super
Paul was brilliant and helpful
Very good website and easy to book .Thank you
They are a good team and help you get the crossings you actually need not what you think you want, thank you for your continued help.
Alexandra the customer service advisor i spoke with via email and over the phone was extremely helpful with both thee bookings i made with her.
Always a pleasure doing business with freightlink team. Many thanks!
Excellent as always
Paul helped me direct with information that i needed and setup account for me, very impressive and good service.
Becky.. your help and service is 10/10, even a little confusion you go out your way to get it right...Thx again for helping out with these bookings.. you guys are No 1 at what u do and for Freightlink, Becky is a great asset and 💎 👍🏼👌🏽
We are using Freightlink for three years. We are happy with the service, and the staff is always friendly and helpful, especially Becky. Always when we had to cancel or postpone a booking with received full support from them. I recommend Freightlink.
Dziękuje Panu Marcinowi Misztalowi jest to bardzo życzliwy i pomocy człowiek... Zawsze doradzi najlepszy prom w korzystnych cenach ! Oby więcej takich osób :)
Paul and Maria have been very helpful, assisting with setting up the account, making bookings and with queries.
Having booked freight crossings a lot over the years I found now working with Paul that my booking is much more hassle free and I know all will be done for me. Very helpful and friendly service.
Fantastic customer service. Always very helpful and professional.
A huge thank you to Becky. I needed help and sdvice fir a future trip, and she was very helpful, polite, pleasant and friendly. Lovely customer service from her. Pity nit all customer service afents are like her.
My thanks to Becky for such a great service with my booking, really helpful and informative and nothing too much trouble, excellent customer service.
As always great service
Thanks to Ania for very quick help and reservation ! Perfect cooperation !
Fantastic service as usual, cheaper than going through the ferry operator's.
PERFECT SERVICE OVER WORKING HOURS, ALL ON TIME,I HONESTLY RECOMMEND!
Extremely easy, and quick reply.10 out of 10 Maria
very simple, easy and clear, Thank you
Becky was very professional and help full
The app isn't the best but when I called to ask a few questions the woman on the phone was very helpful and seemed to have as much time as I needed . App needs work though .
The online booking system is very user friendly and I was impressed with the efficiency of their sales team.
Pani Aneta Misztal - pełen profesjonalizm, kompetencje i błyskawiczna i miła obsługa - zdecydowanie polecam.
I am so pleased of the service of Yanislav Ivanov. I think he is the best seller.
Pani Monika Radochońska! Polecam, najlepszy serwis!
Thanks Phil for your advice on crossing to Ireland, it was a great help.
Thanks to Yanislav for his great help!
Yanislav Ivanov, Great customer service and always helpful!
Polecam firmę Freightlink, w szczególności Panią Anetę Misztal.
great service, quick booking. Thank you Gaia&team for the help.
Yanislav Ivanov, Great job, very fast and accurate service! Best regards
Yanislav Ivanov, Perfect comunication, great service! Thanks
Perfect comunication, great service!
Our account manager is Yanislav Ivanov, he is always very responsive and helpful, it is very easy to make bookings, always pleasure working with him! Freigtlink are very correct, fast and flexible!
Great job Aneta Misztal. Fast, definitely, without any problems Best ferry crossings I've used I recommend
Korrekt, rugalmas és ügyfél barát hozzá állás! A magyar kapcsolat tartónak köszönhetően nyelvtudás nélkül is gyorsan és egyszerűen zajlik a jegy megvásárlása. Csak ajánlani tudom!
Paul Clarkson Jones is a pleasure to speak to and he really helped me out with first ferry booking. Hes professional in his job , hassle free, great person to deal with. Great Experience over all. Thanks
Never have to worry about booking my crossings Becky Demaine is our accounts manager and always makes sure we receive a top class hassle free service and goes above and beyond to assist us with any queries or questions we have .
Thank you guys for your support. I like to work with you :)
Amazing Company and Helpful staff especially Becky Demaine, she's helped us book numerous crossings with no trouble and is always there to answer any queries.
Peter is the best
Peter is the best, we always work with him. Great contact
great service, quick booking. Thank you Monika for the help
very helpful . nothing ever a problem . good advice and decent opening hours . thanks for all your help
I am very satisfied, very good prices! I always work with Peter, he is very helpful and always tries to find the best and cheapest solution!
o companie cu un grad de profesionalism ,ridicat , MARIA NOTA 10 A COMPANY NUMBER ONE ,
Through other companies I’ve used freightlink loads of times and always been happy enough. This time though I was absolutely stunned at the customer service from Becky Demaine She’s been a pleasure to deal with And has actually followed up and resolved some operational issues we were having as a company Amazing 10/10
Rebecca Demaine is a pleasure to speak to and she really helped me out booking my first ferry crossing for my company - will use her again whenever we need to :)
Polecam Firmę Freightlink a w szczególności Pana Marcina Misztala za bukowanie promów i pomoc z razie problemów.
Great service, especially with Marcin reliable and always rady to help. Hopefully for more years to come.
bardzo profesjonalna obsługa, Marcin, opiekun konta zawsze pomocny, polecamy!
Always nice to doing business with Peter. There aren't any problem what he can't solve. A real specialist in hazardous shipping! Thanks for your kind assistance.
Very helpful staff
Very easy to book and so helpful and easy to contact when we had to change the ferry.
I am delighted with the service i receive from Freightlink, my account contact is Becky Demaine, Becky is in contact with myself on a regular basis to make sure we are getting the best service availble, i would have no hesitation recommending Freighlink to anyone and i will continue to work with Becky in the future.
Becky is very helpful on last-minute bookings and helping to save money, always happy over the phone!
fantastic service all round
i am delighted with the service i receive from Freightlink, my account contact is Paul Jones, i am in constant contact with Paul to make sure we are getting the best service availble, i would have no hesitation recommending Freighlink to my customers and i will continue to work with Paul in 2020 and beyond. please pass on my regards to the team and thank you for all your help. 10 out of 10 for your customer service Paul.
I havent yet booked yet through Freightlink, howevery i will have no issues in recomending them its refreshing to see a company do excatly what they say they are going to do, Becky Demaine is a credit to your company and i will have no hesitation is useing her in the future.
Good afternoon to all who might read this. I wanted to take the opportunity to write how impressed i have been this year with Freighthlink in general but in particular with one Paul Clarkson Jones who has helped me time and again. His professional and courteous support has been very gratefully received on numerous occasions and he never seems to tire. Whenever I receive such help such as Paul has provided i think it is absolutely right to recognize it. Thank you very much indeed Paul. Nick Darlison RNLI
so quick to help with my booking today fantastic service from Sadie Regards Dave Russell
So easy to deal with I will recommend to everyone in the trade I know.
Mit der App absolut problemlos. Immer wieder gern.
Fast no Hassle Booking 24/7 Thanks.
Ivan and Maria in customer service were a great help when booking an unaccompanied vehicle.
Very helpful staff and always try there hardest to meet customer demands (which sometimes can be very demanding and short notice) Very efficient and cost effective, saves myself a lot of the time on the phone booking trailers overseas. Will definitely be using again. Becky is the no 1 account manager on the planet!
Good company to deal with. Good prices and always a hassle-free service. +1 for Becky, great person to deal with.
I always find Freightlink operators to be very helpful and courteous, e-mail requests are always dealt with in a very efficient manner and if I am seeking advice on a particular route from country to country then the operators always do their best to provide me with as much information as possible
It was a very good experience
GREAT EXPERIENCE BOOKING FERRY WITH BECKI. WOULD RECOMMEND
Schnell, einfach und ohne Probleme, Wenn was kommt, kann man auch in verschiedene Sprachen abklären. Alles in App möglich.
Peter is very helpful. Fast, accurate easy administration and booking. Easy to book, and check the destination.
Great app and easy to use.
Easy to book and no problems. Informed by email when boat had set sail.
1) fabulous help with a last minute booking to ensure a Sameday French ADR Delivery, together with my dog in the passenger seat. 2) immediate processing of ADR paperwork avoided potential delays upon boarding. 3) agreed rate of £111 for outward and return journeys, but received two invoice charges to my bank account of £145 and £135???
Fantastic website and easy to use, whenever we have a problem regarding running late or change of registration we always speak to Becky who is always polite and on the ball and always happy to assist in any way she can.
a++ worked perfectly (apart from the weather!)
Fast easy to book with website or App showing comparable and competitive prices.
Simple booking process and even easier to correct my mistakes!
They are very helpful and friendly. Thank you Anna and Paul for your cooperation.
I changed the car registration number - it was quick and easy. thank you very much for help
I am happy with the Freightlink. They did the best to make my job easier. :)
Easy to book and a great price
very professional company precise and punctual, for what concerns my experience number one in booking ferries I recommend it to everyone.
Becky was really helpful with all my questions and was very impressed with her answers definitely a great company and easy to deal with
Sehr geehrtes Freightlink-Team, viele Dank für Ihre professionelle Durchführung der Buchungen für Calais-Dover und Dover-Calais. Es verlief alles problemlos mit der DFDS-Fährgesellschaft. Falls ich wieder eine Fähre benötige werde ich sicher wieder bei Ihnen buchen. Besonders bedanken möchte ich mich bei Herrn David Hladky für seine schriftlichen und telefonischen Hilfeleistungen. Mit freundlichen Grüßen Sebastian Hartl
Excellent customer service as always !!!!
Excellent helpful company with great staff especially Rebecca Demaine she couldn’t do enuf to answer all questions and get things sorted for me. Now it’s as simple as a phone call and the crossing is booked. Highly recommend 👍
Had to make some amendments to our bookings and all carried as requested
Perfect communication .
Nagyon szuper volt minden , ezután csak velük fogok utazni.
jestem bardzo zadowolony z obsługi
With my opinion you are CHAMPION
Extremely helpfull good price
We are very happy to workind with Yanislav Ivanov. Very polite and friendly person!! reccomed
Rebecca my account manager made it a fantastic experience and l would highly recommend this lady as a problem solver. Keep trucking.
I made a mistake with the booking and u sorted it out straight away very impressed
Very good service: Excellent customer help and impatience. high work efficienc
Used Freightlink due to our existing ferry provider letting us down, very impressed with the ease at which every thing was organised and arranged by Becky and Alexandra even when I changed our requirements on 2 separate occasions , be it via the phone or there on line portal. We will defiantly be using them again.
We have recently started to use Freightlink, and now there is no going back. Becky has been very helpful with the setting up of our account and keeps in touch to make sure we are happy with the service. The online booking is straight forward and very easy to use. i would recommend this service to anyone.
Super service from Becky and Sadie! They have pulled out all the stops to make our booking process as simple and painless for us as possible.... and believe me when I say didn't give them an easy task! Happy customer :)
Fantastic help and customer service from Becky, Gaia and the rest of the team. Couldn't have asked more! Such a happy and smiling bunch and Freightlink should be proud of the calibre of people who work there. Best customer service ever received both by telephone and email - Thank you
Bardzo fajna i uprzejma obsługa w języku polskim. Fachowe doradztwo i pomoc w bookowaniu przepraw!
Becky was very helpful with all stages of our booking, every thing was very easy and straight forward
Fast efficient service. I was called back by Becky Demaine and within a very short time my account had been set up and we had booked our journey. I will be using freightlink for all of our future journeys
Excellent service All The time
I just want to say the lady call Rebecca has been absolutely fabulous to deal with, so efficient I’m actually going to send her a bunch of flowers. One of the most efficient people I’ve dealt with in years. Love her. All the best Claire Gosden
This is the first time using Freightlink Solutions Ltd. The sire was very easy to navigate and booking was a breeze.
sehr freundlich , anliegen gleich erledigt ,sehr zufrieden
You have assisted us in a great way to arrange our trip
The booking service was straight forward. The confirmation however was not. As i booked the night before sailing, I had no confirmation in writing. This turned out to be a slight issue, as the return ferry i asked to be on was full, and i was moved to a later ferry, which made my customer a bit touchy as his product was late.
Fácil de reservar y confirmación inmediata
As usual the team at freightlink performed impeccably and speedily and many thanks for your continued support
Very good easy to book
Excellent. I booked my return from dublin which was late and I finished my delivery drops early I contacted the customer service and asked if I can go on early ferry and within 15 minutes sorted. Saved alot of my time.
It was my first time using the services of Freight Link. Your colleague Yanislav Ivanov was very helpful. Many thanks to him.
Rebecca damaine was very professional and I look forward to working with her soon I hope regards Peter
only a occasional user now , but i feel just as important to Freightlink as one of their main clients
Special thanks to Yanislav Ivanov.Great job.
perfect thank you v.m.
Great team, great service, kind employees.
persistant and kind employees, especially valuable at registration, Special thanks to Yanislav
I had to change ferries at short notice and it was done in less than 5 minutes,great service.Just waiting for invoices to come through they normally come through after shipping?
Top professionalism & lighting-fast response time - the right way to go when You need to book, or change existing ferry bookings on the run. Just ask for Mr. Yanislav Ivanov and everything will be sorted out in no-time
Ci ha seguiti Gaia Hladky ed ha fatto un lavoro eccellente Risposte veloci e sempre disponidile... Complimenti
Great service, quick and very helpful.
Our Account Manager Rebecca Demaine has been nothing but friendly and helpful, I cannot recommend Freightlink's services enough. They are fairly priced and always willing to assist
Very easy to make a booking, clear options website. Will definitely use again!
Very kind persons in the call center. Very efficient and understanding.
A very efficient company.
Everybody told us it is impossible to get a convoy of 7 trucks on the same day on a ferry from Greece to Italy. We almost struggled, but Freightlink Team kept the nerves and made it possible! To say "great Job" wouldn't describe, what it was! no words to find: "Big, Big THANK YOU".
Es war eine sehr sehr gute Zusammenarbeit , alle meine Fragen wurden vorzüglich beantwortet und ich habe mich sehr gut beraten gefühlt, gerne wieder beim nächsten Mal
First class service .. always very helpful indeed
Everything it's okay
Excellent service, very quick and helpful
Can’t express how pleased I am with the app and ease of booking ferry/tunnel trips etc. All done by yourself with confirmation within minutes of your booking. I Haven’t once been unable to catch a ferry I’ve wanted too.
Our operatives reported a very good journey
Quickly sorted out my journey and all its problems (my fault 😊) ... very professional and polite. Will always be using Freightlink from now on. Cheers guys!
Excellent customer care and easy solution to ship
easy to book. convienient. great support.
Easy to book and very helpful staff...
Absolutely brilliant . Great from start to finish. First time user and expecting some assle , but Paul Clarkson Jones and team made everything easy. Wont use anyone else only this company. Big thank you
It's a pleasure to deal with Freightlink. Is among the most professional companies I have dealt with. I strongly recommend Freightlink as your business partner. Especially there's a guy, named Mircea , that helped me on numerous occasions. A real professional. Definitely recommended. Keep doing the great work.
What a great and friendly experience. It was almost effortless to book online, we arrived at the port and everything was ready for us. It really was an enjoyable experience throughout. Thanks for simplifying our logistics and saving us money as well.
Guter Service, alles andere kann ich erst nach Beendigung der Reise beurteilen
easy to use booking site and excellent friendly follow up from customer services
Always great service and the best prices for me as a courier needing short notice booking available. C Wilson.