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Freightlink Company Reviews

4.78 Average

2129 Reviews

A.R

very helpful staff and a good service from everyone i talk with.

Posted 3 days ago

Kandeepan T

Excellent service

Posted 4 days ago

Jaap T

Friendly staff who try to find solutions and not problems.

Posted 4 days ago

Anonymous

Such a helpful and efficient lady. Thank you 🙂

Posted 4 days ago

Anonymous

Very good !!!!

Posted 5 days ago

Juhász L

Maximálisan elégedett vagyok, mind a kapcsolattartással, mind a jegyvásárlással

Posted 1 week ago

Helen

Straight forward, no problem.

Posted 1 week ago

Anonymous

""

Posted 1 week ago

Liz

Lukas is a legend. So helpful and knowledgeable. Goes above and beyond.

Posted 2 weeks ago

MGD L

You always help with my situations. And you do it calmly and efficiently. Everyone I speak to helps me greatly.

Posted 2 weeks ago

Astrid

very friendly service, quick answers by phone and mail by our customer service Umar Rama, always trying so solve problems quickly and professional

Posted 2 weeks ago

Abd E

Sehr geehrter Herr Rama, ich danke Ihnen vielmals für ihren super Suport. Durch Ihre Hilfe können wir nun schneller und einfacher Buchen. Tolle Sache und sehr gut gemacht. Viele Grüße A. Abd Elrazag

Posted 2 weeks ago

Peter K

Ich kann Freightlink nicht genug empfehlen, ein großartiger Job von Hr Rana Umar. Es ist sehr von Vorteil einen deutschsprachigen Fachmann am Telefon zu haben. Sogar am Sonntag die Mail beantwortet und aktiv auf mich zugegangen als ein Mail nicht rausgegangen ist. Absolut top Peter Kletzenbauer

Posted 2 weeks ago

Julia

No matter how many questions I've had, the German Account Manager Umar Rama has always had an answer. I really appreciated the fast and competent replies. Top Service, thank you :)

Posted 2 weeks ago

JoWi J

The price/performance ratio was very good. Our contact person Mr. Umar Rama was very friendly, extremely competent and very quick to process

Posted 2 weeks ago

Transfood G

Whenever we have a request, Umar Rama helps us without hesitation. Our problems are solved very quickly and efficiently by Mr. Rama. He is also very friendly when dealing with customers. Thank you from Transfood

Posted 2 weeks ago

Ch. G

Danke für das nette Gespräch und Auskunft vor Herr Rama. So eine Kundenbetreuung wünscht man sich öfter.

Posted 2 weeks ago

Jenni Q

I can't recommend Freightlink enough, we travel to Ireland regularly and they couldn't be more helpful. Sadie sorted out an issue for me this morning, that could have been potentially very problematic, and she did it quickly, efficiently and with kindness and understanding. I am very grateful!

Posted 2 weeks ago

Tolunay

Der Deutsche Account Manager Herr Rama, hat mir wirklich sehr weitergeholfen. Er hat sich zeit genommen und sich um meine Fragen gekümmert. Aus diesen Grund liebe ich es über Freightlink zu buchen, ich habe einen deutschen Ansprechpartner, der auch noch nett und hilfsbereit ist. Danke!

Posted 2 weeks ago

TR G

Herr Umar Rama, ist ein sehr hilfreicher Mitarbeiter von Freightlink. Er hilft mir immer in schwierigen Buchungen und ist immer telefonisch erreichbar. Sollte man Herrn Rama nicht erreichen, erfolgt immer ein Rückruf.

Posted 3 weeks ago

John m

First time I have used this service for heysham to Warren point...service was very easy to understand and I will be using a lot more...many thanks to your staff and sites.

Posted 3 weeks ago

Anonymous

Für die gute Auskunft und das äußerst nette Gepräch bedanke ich mich herzlichst mit freundlichem Gruß Hinteregger.

Posted 3 weeks ago

Tobias W

Vielen Dank Herr Rama für die Betreuung, Beratung und abschließende Buchung!

Posted 3 weeks ago

Gilli H

Always extremely helpful and human! Get through on the phone easily!

Posted 3 weeks ago

Michal P

Experience was good everything was quick and easy to book fare. But price is to high when booked ticket I finded about 50€ cheaper fares from another provider.

Posted 1 month ago

Anonymous

Been using Freightlink for a number of years. Always extremely helpful, courteous and knowledgeable. Big thanks to Patrick Stefanescu for getting us out of a deep hole today.

Posted 1 month ago

Sebastian R

Very good service and support even on a weekend and in the middle of the night. Thank you !

Posted 1 month ago

Ralf F

Alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet

Posted 1 month ago

ANNALISA

I have been using their ferry booking service for almost 2 years. The team is always helpful and kind and always finds the right solution

Posted 1 month ago

Andrean D

Posted 1 month ago

Anonymous

Yanislav Ivanov - an incredible agent. 24-7 is available. Excellent communication and instant feedback.Yanislav Ivanov is extremely competent and a great professionalist.

Posted 1 month ago

Mocsár R

Nagyon segítőkész csapat. Csak ajánlani tudom.

Posted 1 month ago

Vidmandas

Very good!!

Posted 1 month ago

Paul M

This was my first Ferry Booking experience. Milan the advisor was very patient, and help me through the booking process step by step. Will use them again.

Posted 1 month ago

Gerald L

Thank you Alex, when I rang Freightlink she talked me through everything, very good service.

Posted 1 month ago

Hartmut K

Super Beratung, Professionelle Zusammenarbeit !

Posted 1 month ago

Florin

Tot personalul de la Freightlink Solutions Ltd Sunt foarte politicosi și pregătiți să te ajute.gasind o soluție favorabilă pentru tine..eu unul pot spune că sunt foarte mulțumit de iei..deoarece eram in criza de timp și îmi trebuia tichet și mă rezolvat in. Ultimul moment..pentru asta Va mulțumesc.

Posted 1 month ago

Oliver O

Sehr schnelle Hilfe durch Herrn Umar Rama

Posted 1 month ago

Radoslaw

Szybka i wygodna rezerwacja

Posted 2 months ago

Josef W

Herr Umar Rama ist sehr höflich und fachlich sehr kompetent und hilfsbereit

Posted 2 months ago

Martin W

I have just spoken to Daniel and I am very pleased with his service. He was polite and friendly and addressed my enquiry professionally. The issue was sorted completely and Daniel gave me advice should I encounter similar problems with a future booking. Thank you very much

Posted 2 months ago

Kamo M

Denisa Ifteme thank you so much! Perfect job!

Posted 2 months ago

Ryszard K

Bardzo miła obsługa polecam

Posted 2 months ago

Hlib S

Great experience. Everything is fast! Soft and simple website! I do recommend it.

Posted 2 months ago

Takács E

perfect choice

Posted 2 months ago

Abacus G

I spoke with Daniel and previous to this his colleague. Incredibly helpful and courteous. a first class service from the team and definetely worth their weight in gold. Excellent!

Posted 2 months ago

Daniel D

Very helpful, every time i asked for help, they where always there to help me

Posted 2 months ago

Taraios I

Very good and nice

Posted 2 months ago

Northern F

Excellent service and helpful staff

Posted 2 months ago

Sean M

Straight forward no problems

Posted 2 months ago

Phillip R

Excellent service every time bookings made in under 15 minutes never failed us yet

Posted 2 months ago

Aleksandra

very professional stuff

Posted 2 months ago

Anonymous

Great customer service, really helpful and friendly staff.. I've used Freightlink for years and they never fail to deliver.

Posted 2 months ago

Alison

Great people to deal with, nothing is too much trouble.

Posted 2 months ago

Anonymous

Good personal counceling

Posted 2 months ago

Anonymous

Ich war sehr zufrieden Daniel Mester, hat mir sehr geholfen bitte Lohn entsprechend anpassen

Posted 2 months ago

Wallace c

Excellent service and customs link was good too

Posted 2 months ago

Filip

Many thanks for the good work of Ms. Marcukova from the representative office for the Czech Republic and Slovakia. Thank you Gois Logistics.

Posted 2 months ago

Pavlin S

All services were done on time and very correctly . Thanks 👍

Posted 2 months ago

Bakonyi K

Nagyon kedvesek voltak, és segítőkészek !!

Posted 2 months ago

Anonymous

best service

Posted 2 months ago

Figen C

Bei Buchungen Frankreich-England ganz GUT Bei Buchungen Italien-Griechenland nicht so Gut, Bestätigung dauert ewig

Posted 3 months ago

Anonymous

Really helpful team and made our booking very straightforward.

Posted 3 months ago

Anonymous

nonostante qualche difficoltà per contattarli telefonicamente sono comunque molto efficienti anche per e-mail, veloci e precisi

Posted 3 months ago

Tom S

Perfect service

Posted 3 months ago

Galya D

Perfect communication!

Posted 3 months ago

COSMA I

Colaborare buna,echipa prompta si binevoitoare.De spreciat.Asa cresc afacerile,cu asemenea oameni

Posted 3 months ago

Jürgen R

Eine super HILFE IMMER WIEDER GERNE 👌🏻👍🏻👍🏻👌🏻

Posted 3 months ago

Krasimir M

huge thanks to Yanislav from BULGARIA

Posted 3 months ago

Robert T

To be honest they are not perfect bower they are dam good at what they do

Posted 3 months ago

Gordana L

everythink ok

Posted 3 months ago

Adrian S

Polecam,sprawna obsługa oraz bardzo dobry kontakt na infolinii

Posted 3 months ago

Anonymous

Very helpful.

Posted 3 months ago

Deborah W

Great support from Gareth guiding me through the system and ensuring correct paperwork was in place.

Posted 3 months ago

Václav

Easy ferry booking and perfect contact center services.

Posted 3 months ago

Chris J

Sister company Customslink let s down the service overall.

Posted 3 months ago

Alex

Un personal calificat și deosebit de respectuos!

Posted 4 months ago

Nicholas L

Very helpful , polite and I was delt with in a professional manner

Posted 4 months ago

Deric W

Quick and easy to arrange. Excellent customer support.

Posted 4 months ago

Robert H

As easy as always, I may pay a little extra for my crossings but to have the ease of booking as and when I want and have the expertise help always at hand if need be, makes the little extra cost all worth it. THANK YOU ALL AT Freightlink. RWH . AWL PACKING SHIPPING & STORAGE

Posted 4 months ago

Darren

Flexible friendly and knowledgeable staff who can help guide with what can be a daunting experience.

Posted 4 months ago

Sergej R

Habe von dem Herr Umar Rama guten Angebot erhalten... Danke noch mal für den freundlichen Gespräch... S. Romme

Posted 4 months ago

Greg H

Excellent service and very helpful with customs queries.

Posted 4 months ago

Daniel

Herrn Umar Rama hat mir sehr freundlich und kompetent weitergeholfen. Vielen Dank dafür und gerne bis zum nächsten Mal

Posted 4 months ago

Anonymous

Es war schön einen deutschen Ansprechpartner zu haben. Herr Rama konnte alle Fragen kompetent und freundlich beantworten.

Posted 4 months ago

Tom H

perfect service 👌 thank you Mr. Rama

Posted 4 months ago

Sunotec

Thank you for your support, Yanislav!

Posted 4 months ago

Tom H

perfect! 👌

Posted 4 months ago

Jonas P

Thank you for the great support. I was very happy to talk with mr urma rama on german. Made it much easier to get all the informations i need. He was very polite and competent. For bookings in the future i will contact mr rama directly

Posted 4 months ago

Julija J

It's ok, very quickly, good and simple Thank you

Posted 4 months ago

Abdelhamid B

Ich habe mich heute mit Herr Rama telefoniert , die Kommunikation war sehr gut da der Herr war sehr nett und hat uns erklärt wegen die neue Optionen wir werden Zukunft unserem Fähre ticket und eure tunnelticket über Freightlink buchen. vielen lieben Dank für die Nette Gespräch. MfG Bouchaar

Posted 4 months ago

Adfam C

Great customer service. I was delighted to receive a call from Joe on my way to the Eurotunnel. He had taken the time to check my travel details and was after some missing information. His proactivity made everything very smooth when I arrived. Also a note of thanks to Patrick and Patrick with previous bookings / sailings.

Posted 4 months ago

STERLING N

Very helpful and professional staff and will happily use again.

Posted 4 months ago

Marco v

Good service and nice agent Umar Rama!!!

Posted 4 months ago

Christiane S

Sehr schneller Anruf nach Registrierung, sehr netter und hilfreiche Kontakt mit Rückruf!

Posted 4 months ago

David B

Great service and very helpfull staff

Posted 4 months ago

Anonymous

Alles Super

Posted 4 months ago

Petko I

Thanks again

Posted 4 months ago

ROSA G

servizio ottimo

Posted 4 months ago

Franz-Josef S

Many thanks to Mr Rama for helping. A german speaking guy is a really great help. Thanks so much.

Posted 4 months ago

Graham D

Crossing was cheaper than booking direct with the ferry company. Staff were very helpful in responding to our queries as we had never booked as freight before for a one-off crossing with a commercial vehicle. Booking with Freightlink was especially useful as our booked sailing was cancelled at the last minute and it was extremely easy to swap to another carrier by phone at relatively short notice.

Posted 4 months ago

Frans

Had se customs issues anf staff were very helpful when I called for advice.

Posted 4 months ago

Masoud H

Hi Actually, three times called and tried talk to Joseph account manager, I couldn't and they said he call you back but he didn't, finally I spoke with Patrick and he helped me.

Posted 4 months ago

Tobias M

Once again Freightlink helped us with great service. Especially Mr. Umar Rama supported us very well again.

Posted 4 months ago

MIROSLAV Z

Great job

Posted 5 months ago

Anonymous

Daniel was mega helpful! There was an issue with our booking and now there isn't. Doesn't get better than that

Posted 5 months ago

Austin K

First time using the freight side of Irish ferries a daunting prospect at first glance the paperwork seems endless, however first class assistants from your Team managed to get things sorted today before my departure early tomorrow.

Posted 5 months ago

Wim v

Really easy to use and the correct options. If you have a question by email, you get quickly a helpfull answer. Thank you Yanislav Ivanov for all the help.

Posted 5 months ago

Thomas S

Alles bestens, der neue Account Manager für Deutschland, Herr Rama, macht seine Sache gut.

Posted 5 months ago

Marko R

Good cooperative , if possible made reservation, kind that work polish people in your company , the best

Posted 5 months ago

BNM T

Perfect customer service, many thanks to Mr. Rama

Posted 5 months ago

Bagmaci

Umar is doing a really Great Job! Grateful that there is a german speaking colleague

Posted 5 months ago

Anonymous

Great customer service, many thanks to Mr. Rama.

Posted 5 months ago

Hardt

Super Kundenservice, einfache Buchung. Auch nach der Buchung ist die Betreuung lückenlos und zuvorkommend

Posted 5 months ago

Franz

Das Telefonat mit Herrn Rama war sehr nett und super hilfreich. Gerne immer wieder. Vielen Dank, Umar.

Posted 5 months ago

JAMES B

Ivan's customer service is second to none. All issues resolved in a polite and professional manner and in super quick time. Freightlink should be used as an example of how to provide an excellent service to other service sectors.

Posted 5 months ago

Johannes

ihr deutscher Mitarbeiter konnte mir endlich sehr kompetent helfen. mehrere Anrufe bei den englischsprachigen Kollegen waren bei dem komplexen Thema wenig hilfreich.

Posted 5 months ago

Kameron S

Simple to use booking process and very helpful staff.

Posted 5 months ago

Karsten E

Danke für guten Service in deutscher Sprache, bei den kompexen Anforderungen durch den Brexit sehr hilfreich! Thank you, Umar, very much!

Posted 5 months ago

Irene

Since we were assigned other vehicles and other times by the car rental company, we had to rebook the ferry several times. This all went smoothly, especially with the support of Mr. Rama. For us, but especially for our employees in the vehicles, it is perfect to have a German-speaking manager with Mr. Rama, who takes care of our concerns. Excellent service. We can recommend your company again at any time.

Posted 5 months ago

Mark J

My Request was dealt with immediately and with great empathy. The member of staff was very knowledgeable and with great expertise resolved the issue and I had the necessary paperwork in my inbox within minutes Thank you

Posted 5 months ago

Panos

Freightlink have a great website , easy to use / book jobs , there is nothing additional i wished they had on their website. Our account manager , Joseph Horan is exceptional. Very helpful , responds to emails very quickly and never fails to resolve any issues.

Posted 5 months ago

Oliver O

Unkompliziertes buchen einer Fähre Bei der letzten Buchung gab es ein kleines Problem welches aber durch den Account Manager Profi haft gelöst wurde Danke Mr.Rama

Posted 5 months ago

Livia

👍👍👍👍👍👍👍👍👏👏

Posted 5 months ago

Nicolae C

Great customer service as always. Easy to book, competitive prices

Posted 5 months ago

warehouse

Very Helpful and always accommodating with any requests. thanks a lot!

Posted 5 months ago

Billy B

Hi Guys , I don’t even look anywhere else now , any ferry booking straight onto Freightlink and customlink for our docs

Posted 5 months ago

Anonymous

Freightlink have been very helpful when I have had changes to plans. They have been quick to reply to all emails and given great customer service.

Posted 5 months ago

Susie B

excellent service and help throughout the booking

Posted 5 months ago

Sergey K

Ок. Ок. Ок. Ок.

Posted 5 months ago

Anonymous

Lukasz was our main point of contact for our 30+ vehicle move, we had to make several major amendments to the initial booking, these were handled with no issues. Unfortunately our ret journey had issues as several vehicle GMR codes were not accepted by Stena Line. A couple of phone calls to Lukasz corrected the issue which was put down to a computer glitch when original GMRs were entered onto system. We all got home safe and sound.

Posted 5 months ago

Tobias M

Daniel and Umar helped us very well and quickly. Freightlink is absolutely recommendable. Thanks again.

Posted 5 months ago

Brian E

Always happy to help I found going to the EU very confusing after Brexit Freightlink was vey Helpful

Posted 5 months ago

Bev E

Great service, easy and efficient to use, the customer service team were very helpful when I had to change my booking

Posted 5 months ago

Ashling M

Amazing service as always, so simple to book and great customer care.

Posted 5 months ago

Anonymous

Umar Rama Helpt me to find a Ferry from Almería to Nador. There were no ferry’s going, but Umar was very driven to find an other solution. I make the choice to search it by myself, but big compliments to Umar. Kind Regards, Mitchel

Posted 5 months ago

Robert C

I would like to thank you for your service to me in helping me obtain all the legal paperwork and import travel registrations and ID'S and permits. The Advisor MILAN ZEMANEK was the unlucky person to be helping me as I had no idea how to approach this new system. Milan was excellent to speak to very attentive, everything he said he would do he did. There isn't a word in the English language to describe how efficient this man was for me. I wish you Milan health and strength happiness and prosperity in every way thank you Best Regards Robert

Posted 5 months ago

John F

I would like to give a big thanks to Alexandre suchomska, who took my call Saturday 24th September 2022. I needed some info concerning a return booking. Nothing was to much for her, she was pleasant and reassuring . Again thanks Alex first class service

Posted 6 months ago

Sherzad

Excellent app and excellent service 👏

Posted 6 months ago

Cornelius K

I created an account without complications and was called back promptly. Booking and confirmation were also no problem at all. The customer service staff are eager to fulfil all wishes and take care of everything. I am very satisfied and can recommend freightlink without hesitation. Thank you very much.

Posted 6 months ago

JOHN A

Straight forward booking. The flexible ticket is great

Posted 6 months ago

Stacey

I found Freightlink incredibly helpful throughout my process of booking and traveling, It was my first time booking a vehicle and getting it through customs and the help i received was above what I expected, Joseph Horan in particular was at the end of the phone or email straight away if i needed any help with either customs or general enquiries. I would fully recommend Freightlink to any colleague or clients.

Posted 6 months ago

Grace M

Lucas at Freighlink solutions went above and beyond to assist us with this sailing. He helped advise on customs procedures and ensured our sailing went as smoothly as possible. He is a total credit to the company

Posted 6 months ago

Tania

Our contact bei Freightlink Mr Rama really helped us to solve our problem with the GMR needed to go to the UK, thanks !

Posted 6 months ago

Deyan Z

Perfect as always.

Posted 6 months ago

Bryn A

fantastic service to Milan , who was very very helpfull. made the whole daunting experience a pleasure . A credit to your company Thank you all at " WOTMIX "

Posted 6 months ago

Jacq W

Dealing with the freightlink team and online system, is seemless.

Posted 6 months ago

Anonymous

Freightlink is our go-to for freight carriage when moving clients to N. Ireland. Daniel exceptionally helpful - thank you!

Posted 6 months ago

Martin T

Friendly staff helping out on the phone.

Posted 6 months ago

Shashank P

Staff is really helpfull and friendly. Patrick Stefanescu has been very helpfull on many occasions. Whether last minute booking or last minute cancellation, Patrick and his team has always provided solutions. Thumbs up to you guys.

Posted 6 months ago

Daniel

sehr schnelle und gute Hilfe sehr netter Kontakt

Posted 6 months ago

Heidemarie

Vielen Dank Herr Rama für die tolle Unterstützung und das in deutsch ist für uns perfekt. Hat alles wunderbar geklappt.

Posted 6 months ago

Alison

Always helpful and great service.

Posted 6 months ago

raimondo p

Fine, very efficient and competitive. very simple and intuitive website

Posted 6 months ago

David P

Thanks to the staff at Freightlink who went over and above to help us with a tricky paperwork problem at the port. It was after hours and not their problem but they helped us anyway. Special thanks to Patryk and Daniel. Chris Wright(baildon)Ltd

Posted 6 months ago

Anonymous

Great service , great and nice people working in the call center , they helped us many times

Posted 6 months ago

Lucian D

O PERSOANA CARE ITI EXPLICA TOT CA SA INTELEAGA TOT OMUL .AJUTA FOARTE MULT IN MUNCA CARE O DEPUNE .TOT TIMPUL MA AJUTAT IN PROBLEMELE CARE LEAM AVUT MULTUMESC FRUMOS DOMULUI PATRICK STEFANESCU O ZI MINUNATA VA DORESC LA TOATA ECHIPA FREIGHTLINK

Posted 6 months ago

Milan S

Fast respond on Sunday and problem solved with wrong date of shipping, excellent people and service.....

Posted 6 months ago

Anonymous

I have been using Freighlink to book ferry crossings from Ireland to the UK and back for over two years now and I always find their staff to be very friendly and helpful. I have just spoken Daniel who has been more than helpful and helped me sort out the paperwork for my upcoming trip from Rosslare to Fishguard.

Posted 6 months ago

John W

I am very happy with the service I received from freight link. They are always very helpful

Posted 6 months ago

Andries I

Very nice team,I was working with great pleasure with them.Good job👍👌👌

Posted 6 months ago

Chris W

Excellent service, I set up an account and was struggling with paper work for the transport of tooling, the team were amazing and helped me sort it.

Posted 6 months ago

Adam C

Ask for Joseph! He was very helpful in setting up my account and helping with the more complicated bookings. Freightlink is a great way for a small company to book international freight; easy to identify routes and timing, booking is pretty easy, and the dashboard is great for checking all is in order. The only room for improvement is making the customs minefield easier, but it's certainly no worse with Freightlink.

Posted 6 months ago

Marco v

Daniel really helpt me very good on this stress full day!!!!!!!

Posted 6 months ago

Sylwia K

Jak zwykle jestescie nie zastapieni w rezerwcaji promów a wasza kolejna firma Custom link jest nie zastąpiona w dokonywaniu odpraw celnych i dokumentów gmr

Posted 6 months ago

Hartmut K

Hervorragende Beratung und Buchung durch Ihren Mitarbeiter Daniel Mess. Weiter so !

Posted 6 months ago

Anonymous

Excellent customer service from Denisa who was quick,efficient, polite and very knowledgeable. Denisa followed up with my query, offering the various options for crossings and ensured my booking was amended and follow up email confirmations of each booking were sent. Really great service - thank you.

Posted 6 months ago

Sue

I cannot recommend the customer service/booking staff at Freightlink enough for the great service they provide. In particular Ivan, Lukasz and Ana. Nothing is ever too much trouble, and it is often last minuet bookings or amendments that are thrown at them. They go above and beyond to try and accommodate our hectic and often very large movements. They always keep us up to date through the process and offer help and advice whenever we need it, for which we are all very grateful.

Posted 6 months ago

Kerekes A

Én az Operátor segítségét kértem. Mester Dániel segített , kedvesen gyorsan! Köszönöm!

Posted 6 months ago

kevan

They make light work and a complete service

Posted 6 months ago

STANISLAV I

Perfect thanks

Posted 6 months ago

Tolunay

Perfect !

Posted 6 months ago

Anonymous

Excellent service and Ivan went above and beyond to ensure we were on the ferry we needed. Thank you so much and recommend very highly.

Posted 6 months ago

Mark L

I had just started my new admin job in the office at MRD, I needed to book ferries with return journey's Scotland to NI, I had to call customer services and had the pleasure of speaking to Daniel, he was calm and very helpful totally understanding that this was my first week. With people like Daniel to help people like me then there will be plenty of return custom. Price was reasonable considering it was still the school holidays I hope the drivers have as good service as I had. Highly recommended 5 Star + thank you so much for all your help hopefully i'll be up to speed very soon

Posted 6 months ago

Anonymous

Highly recommend using Freightlink

Posted 6 months ago

Dimitar I

Перфектно лесно !

Posted 6 months ago

Paul C

Excellent customer services, nothing is a problem and they're always happy to help and amend ongoing booking. Completely satisfied with the service we receive. Thank you.

Posted 6 months ago

HAILEY R

Receive ACE help from Daniel - Thank you so much!

Posted 6 months ago

GD

Exceptional Customer Service Example 101.. We can't thank Daniel Mester enough for pulling a "rabbit out of a hat" to save us from the point of no return when a booking got cancelled. Daniel, you need a 1000 stars, and are an example to all what customer service should be.

Posted 6 months ago

Ms F

Daniel was superb, very calm and attentive I actually asked if he could ring me every day just to calm me down! Thank you.

Posted 6 months ago

Anonymous

einfach, übersichtlich, schnell, kompetent. Gerne wieder.

Posted 6 months ago

ulik

O'Reilly Removals always use Freightlink for our cross channel moves , never a problem, great service.

Posted 6 months ago

Jason S

Would use this company again. It was my first experience ( Harwich - Hook of Holland - Harwich ) with these guys and Daniel Mester on Customer Services guided me all the way. Not only did he email me , he called to check everything was in order So so helpful . Thank you

Posted 6 months ago

Sebastian C

Absolutely brilliant service start to finish. I have no idea how they did it but they saved the day and got us across the water. 5 stars!

Posted 6 months ago

Herr K

Super zusammenarbeit. Ihr Mitarbeiter Daniel Mess sehr professionell. Wir arbeiten weiter sehr gerne mit Ihnen zusammen.

Posted 6 months ago

sue d

Spoke to Daniel this morning regards Port passes , very happy to help me , much appreciated , nice change to speak to someone happy and enjoying his work , :)

Posted 7 months ago

Radulescu A

Fantastic👍

Posted 7 months ago

Herbert C

If you get Joseph Moran to help it will be plain sailing - thanks Joseph for helping with account much appreciated.

Posted 7 months ago

AHMET A

Excellent services, all team has perfect sufficiency especially Peter Klacsmanyi has replied all of my questions instantly and with his contributions we never had problem our first shipping Thanks to Peter and all.

Posted 7 months ago

Andrew G

Excellent service

Posted 7 months ago

Anonymous

Excellent services, very responsive.

Posted 7 months ago

Eva

Hello! Great team, experienced colleagues! We traveled to Malta and delivered pyrotechnics. Peter Klacsmányi did an excellent job!!! Many thanks!!!!

Posted 7 months ago

Gemma

I recently spoke to Sadie Ashton who was so helpful and friendly to deal with. She was very knowledgeable and understanding. Her fantastic attitude dealing with us was by far the best experience i have had so far. In my eyes the best member of the team! Thank you Sadie for all your help.

Posted 7 months ago

Paul R

As always very good

Posted 7 months ago

Alin S

Good company to work with.

Posted 7 months ago

Alin c

👍👍👍👍👍👍👍👍👍👍👍👍

Posted 7 months ago

Charles W

Freightlink are Always good . The price is always fair. Thanks so much Charlie

Posted 7 months ago

Andy

Fantastic support provided by Ivan, very knowledgeable and efficient with a friendly approach to resolving issues. First rate service, many thanks Ivan.

Posted 7 months ago

Dean

Freightlink is the only ferry booking system I use . The prices are always very competitive. Easy booking system. Great Freight ferry company.

Posted 7 months ago

Dave H

Great team great service....what more can I say

Posted 7 months ago

Jason R

Very easy to book and all staff have been super helpful while trying to ship Haz loads to Belfast via Warren Point. I will be using this service again and highly recommend it.

Posted 7 months ago

Pawel

Very proffesional service

Posted 7 months ago

Altin

Best team ever

Posted 7 months ago

Frank

The staff are Freightlink are very knowledgeable and most helpful. Everything is done smoothly and efficiently, and in a friendly manner.

Posted 7 months ago

Anonymous

Freightlink it´s amaizing!

Posted 7 months ago

Marco C

Very good !

Posted 7 months ago

Ian M

1st class all the time.

Posted 7 months ago

Oksana

Great service as usual

Posted 7 months ago

Mircea R

Excellent services.

Posted 7 months ago

MIROSLAV Z

Correct and always awailable

Posted 8 months ago

SOFIA

у меня мало опыта .но я довольна.все удалось без проблем .я думаю что хорошая и слаженная команда .это успех для ваше команды

Posted 8 months ago

Nikolay M

Very good service from Yanislav!

Posted 8 months ago

Csaba F

The Operator was very kindness and helpful. The website is clear and work freely

Posted 8 months ago

Nicoleta/Cosmin

Foarte ok merge f. Bine aplicatia

Posted 8 months ago

Vata T

Very Happy with the team so friendly and helpful strongly recommended

Posted 8 months ago

Wim v

I find this website on Google last week, and it is a really nice and easy application. You don't need to put a lot of time in to find what you need. I also was contacted by phone after my first booking by Yanislav Ivanov. He explained me everything what I need to know and was a great help. Really kindly and correct. I already give your information / details to other teams collegues because we travel a lot together. Thank you very much. Regards, Wim van Hoof Standing Construct Husqvarna Factory Racing MXGP

Posted 8 months ago

Ahmed

Super super

Posted 8 months ago

Anonymous

We are thankful. Everything was good. Thank you very much.

Posted 8 months ago

Dušan P

All steps to booking system were ok, just didn't find update for flexi ticket. Also option to choose only for ferry I like to see is not so easy.

Posted 8 months ago

michael

The gentleman I spoke to assisted me in changing a booking and was extremely helpful. He gave me the impression nothing was too much trouble. Highly recommend

Posted 8 months ago

LKR T

Quick response and highly recommend

Posted 8 months ago

Tamas B

Fast,Easy,Correct

Posted 8 months ago

Florin B

A fost ok și foarte simplu mai prost un pic cu engleză dar merge

Posted 8 months ago

Todor P

fast and convenient thank you

Posted 8 months ago

Dean T

Great company to use for commercial ferry bookings. Good helpful people to deal with. Thank you

Posted 8 months ago

Serghei J

Thank you Piotr! Great service and prompt response even out of working hours. Excellent work and communications. Will recommend you to everyone! Thank you again!

Posted 9 months ago

M. I

Muy contentos por la simplicidad en reservar los tickests del ferrie en la vuestra pagina. Viajeremos el proximo dia 1/7/22 e volveremos a 11/7/2022 como lo vaya bien volveremos a dicir la nuestra experiencia final. Un saludo Pedro Morais

Posted 9 months ago

Anonymous

Great service from the team at Freightlink and would like to thank Ivan Mudry for his work in getting my documentation sorted for crossings.

Posted 9 months ago

steven w

Good service

Posted 9 months ago

Emilia K

Very easy to book by yourself and also good contact with advisor if you need help. I will be using this service and highly reccomend it.

Posted 9 months ago

Trevor

Excellent service thanks for all the help as a Newby very helpful 👍

Posted 9 months ago

Guran M

very fast and very easy, very good web page !!!!

Posted 9 months ago

Krasimir M

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Posted 9 months ago

Sarah

Daniel my advisor was fabulous, but I’m very disappointed that I was able to book a lorry onto the ferry and pay via the app at the time and now be told I’m on standby. This is really upsetting me and causing a lot of stress at work. We have deadlines to get cargo to places and can’t risk being put on standby.

Posted 9 months ago

Philipp K

Always on duty and at your service! Helpful and focused on finding solutions!

Posted 9 months ago

Petru I

Very good team,

Posted 9 months ago

John

Setting the standard in customer service - i wish more companies were helpful like the team at Freight Link

Posted 9 months ago

Brendan M

Anna and Lukasz are amazing! if only all customer service was this good. Very professional and provided us help at every step. We had issues raising reference numbers and they took care of everything. Would recommend to anyone.

Posted 9 months ago

Corneliu G

Best company to book with.Use them for a long time

Posted 9 months ago

Bianca K

Top , die Ansprechpartner sind kompetent und hilfsbereit. DANKE DANIEL es hat alles gekappt.

Posted 9 months ago

Sarah

Booked ferries to/from Ireland with Freightlink, had issue with raising the PBN, Customslink very helpful, then received a call from Lucasz, courtesy call, offering to check PBN numbers and GMR, all checked, good to go - top service - thanks

Posted 9 months ago

Adrian S

All good as always. Slight problem at first but easy solved. Top company

Posted 9 months ago

Saso D

Good service . 👍

Posted 9 months ago

Rafal

A reliable, flexible partner for ferry crossings.

Posted 9 months ago

Scott H

Very happy with the service from Freightlink and Customslink combined, I have used similar services before and they are by far the best and most professional I've dealt with in their line of work, Thanks Again from the team at Alpha Office Installations Ltd!

Posted 10 months ago

Caroline H

Lucasz saved my life today. Thank you for your wonderful customer service and for helping me with the documentation I needed.

Posted 10 months ago

Adrian S

Foarte usor si foarte rapid de folosit aplicatia. Bilet de ferry rezervat in cateva secunde

Posted 10 months ago

Iliyan K

Perfect and easy

Posted 10 months ago

Dan M

A great service to use and both Jana and Zoe were very helpful all the way through.

Posted 10 months ago

Roy D

Always a pleasure to deal with your self’s 👍👍

Posted 10 months ago