Fast easy to book with website or App showing comparable and competitive prices.
Simple booking process and even easier to correct my mistakes!
They are very helpful and friendly. Thank you Anna and Paul for your cooperation.
I changed the car registration number - it was quick and easy. thank you very much for help
I am happy with the Freightlink. They did the best to make my job easier. :)
Easy to book and a great price
very professional company precise and punctual, for what concerns my experience number one in booking ferries I recommend it to everyone.
Becky was really helpful with all my questions and was very impressed with her answers definitely a great company and easy to deal with
Sehr geehrtes Freightlink-Team, viele Dank für Ihre professionelle Durchführung der Buchungen für Calais-Dover und Dover-Calais. Es verlief alles problemlos mit der DFDS-Fährgesellschaft. Falls ich wieder eine Fähre benötige werde ich sicher wieder bei Ihnen buchen. Besonders bedanken möchte ich mich bei Herrn David Hladky für seine schriftlichen und telefonischen Hilfeleistungen. Mit freundlichen Grüßen Sebastian Hartl
Excellent customer service as always !!!!
Excellent helpful company with great staff especially Rebecca Demaine she couldn’t do enuf to answer all questions and get things sorted for me. Now it’s as simple as a phone call and the crossing is booked. Highly recommend 👍
Had to make some amendments to our bookings and all carried as requested
Perfect communication .
Nagyon szuper volt minden , ezután csak velük fogok utazni.
jestem bardzo zadowolony z obsługi
With my opinion you are CHAMPION
Extremely helpfull good price
We are very happy to workind with Yanislav Ivanov. Very polite and friendly person!! reccomed
Rebecca my account manager made it a fantastic experience and l would highly recommend this lady as a problem solver. Keep trucking.
I made a mistake with the booking and u sorted it out straight away very impressed
Very good service: Excellent customer help and impatience. high work efficienc
Used Freightlink due to our existing ferry provider letting us down, very impressed with the ease at which every thing was organised and arranged by Becky and Alexandra even when I changed our requirements on 2 separate occasions , be it via the phone or there on line portal. We will defiantly be using them again.
We have recently started to use Freightlink, and now there is no going back. Becky has been very helpful with the setting up of our account and keeps in touch to make sure we are happy with the service. The online booking is straight forward and very easy to use. i would recommend this service to anyone.
Super service from Becky and Sadie! They have pulled out all the stops to make our booking process as simple and painless for us as possible.... and believe me when I say didn't give them an easy task! Happy customer :)
Fantastic help and customer service from Becky, Gaia and the rest of the team. Couldn't have asked more! Such a happy and smiling bunch and Freightlink should be proud of the calibre of people who work there. Best customer service ever received both by telephone and email - Thank you
Bardzo fajna i uprzejma obsługa w języku polskim. Fachowe doradztwo i pomoc w bookowaniu przepraw!
Becky was very helpful with all stages of our booking, every thing was very easy and straight forward
Fast efficient service. I was called back by Becky Demaine and within a very short time my account had been set up and we had booked our journey. I will be using freightlink for all of our future journeys
Excellent service All The time
I just want to say the lady call Rebecca has been absolutely fabulous to deal with, so efficient I’m actually going to send her a bunch of flowers. One of the most efficient people I’ve dealt with in years. Love her. All the best Claire Gosden
This is the first time using Freightlink Solutions Ltd. The sire was very easy to navigate and booking was a breeze.
sehr freundlich , anliegen gleich erledigt ,sehr zufrieden
You have assisted us in a great way to arrange our trip
The booking service was straight forward. The confirmation however was not. As i booked the night before sailing, I had no confirmation in writing. This turned out to be a slight issue, as the return ferry i asked to be on was full, and i was moved to a later ferry, which made my customer a bit touchy as his product was late.
Fácil de reservar y confirmación inmediata
As usual the team at freightlink performed impeccably and speedily and many thanks for your continued support
Very good easy to book
Excellent. I booked my return from dublin which was late and I finished my delivery drops early I contacted the customer service and asked if I can go on early ferry and within 15 minutes sorted. Saved alot of my time.
It was my first time using the services of Freight Link. Your colleague Yanislav Ivanov was very helpful. Many thanks to him.
Rebecca damaine was very professional and I look forward to working with her soon I hope regards Peter
only a occasional user now , but i feel just as important to Freightlink as one of their main clients
Special thanks to Yanislav Ivanov.Great job.
perfect thank you v.m.
Great team, great service, kind employees.
persistant and kind employees, especially valuable at registration, Special thanks to Yanislav
I had to change ferries at short notice and it was done in less than 5 minutes,great service.Just waiting for invoices to come through they normally come through after shipping?
Top professionalism & lighting-fast response time - the right way to go when You need to book, or change existing ferry bookings on the run. Just ask for Mr. Yanislav Ivanov and everything will be sorted out in no-time
Ci ha seguiti Gaia Hladky ed ha fatto un lavoro eccellente Risposte veloci e sempre disponidile... Complimenti
Great service, quick and very helpful.
Our Account Manager Rebecca Demaine has been nothing but friendly and helpful, I cannot recommend Freightlink's services enough. They are fairly priced and always willing to assist
Very easy to make a booking, clear options website. Will definitely use again!
Very kind persons in the call center. Very efficient and understanding.
A very efficient company.
Everybody told us it is impossible to get a convoy of 7 trucks on the same day on a ferry from Greece to Italy. We almost struggled, but Freightlink Team kept the nerves and made it possible! To say "great Job" wouldn't describe, what it was! no words to find: "Big, Big THANK YOU".
Es war eine sehr sehr gute Zusammenarbeit , alle meine Fragen wurden vorzüglich beantwortet und ich habe mich sehr gut beraten gefühlt, gerne wieder beim nächsten Mal
First class service .. always very helpful indeed
Everything it's okay
Excellent service, very quick and helpful
Can’t express how pleased I am with the app and ease of booking ferry/tunnel trips etc. All done by yourself with confirmation within minutes of your booking. I Haven’t once been unable to catch a ferry I’ve wanted too.
Our operatives reported a very good journey
Quickly sorted out my journey and all its problems (my fault 😊) ... very professional and polite. Will always be using Freightlink from now on. Cheers guys!
Excellent customer care and easy solution to ship
easy to book. convienient. great support.
Easy to book and very helpful staff...
Absolutely brilliant . Great from start to finish. First time user and expecting some assle , but Paul Clarkson Jones and team made everything easy. Wont use anyone else only this company. Big thank you
It's a pleasure to deal with Freightlink. Is among the most professional companies I have dealt with. I strongly recommend Freightlink as your business partner. Especially there's a guy, named Mircea , that helped me on numerous occasions. A real professional. Definitely recommended. Keep doing the great work.
What a great and friendly experience. It was almost effortless to book online, we arrived at the port and everything was ready for us. It really was an enjoyable experience throughout. Thanks for simplifying our logistics and saving us money as well.
Guter Service, alles andere kann ich erst nach Beendigung der Reise beurteilen
easy to use booking site and excellent friendly follow up from customer services
Always great service and the best prices for me as a courier needing short notice booking available. C Wilson.
Very easy booking system. Simple and clear. No time wasting! Thank you!!!
It was a very good call and I am very happy about such a competently employee.
booked a return crossing but due to client changes I changed dates,times and ferry company. Ferrylink took it all in their stride without problem and promptly refunded the savings I'd made.Happy.
Simple easy to book. Price could be better!!
Communicated using Live chat and telephone with Sadie Ashton who was extremely helpful and professional but friendly and polite. All round good experience. Will definitely use again. Many thanks, especially to Sadie
The nutts. Thank you
Paul at Freightlink was really helpful in helping our charity book our crossing.
extremely easy to book online and staff were very helpful when I rang up to amend a booking
Excellent service.. nothing too much trouble.. Lovely people to deal with.. well trained and informative
Sehr gut, bin sehr zufrieden
Exellent ....cant fault you ...thankyou
Friendly and efficient telephone support. My very first booking with Freightlink and definitely not the last. Thank you very much!
Thank you to Paul Clarkson Jones for the great service in helping to arrange our ferry travels. First Class service and great communication. A credit to your team.
Paul Clarkson Jones is a credit to your team, Professional and helpful, I have made 2 last minute bookings no problems, I know who I will be in touch with for future bookings.
Absolut proffesionel und sehr freundlich. Danke gerne wieder. U. Beyer
EXCELLENT WEB SITE EASY TO USE VERY HELPFUL GOOD VALUE FOR MONEY
Easy and good app to use second time I have used it
Very good job
Altid venlig og god service
Used the app, extremely easy, and the back up is always top class!
not only is the service very hands on and face to face so to speak but they really understand the demands and stress of freight transport and the total reliance on getting the right ferry booked at the right time so you can be where you need to be and when you need to be there! For me the biggest plus is the fact that they communicate with you and never leave you in the dark if for example a certain ferry route is a difficult one for availability etc... by communicating and constant update emails etc it really reduces the stress of a fleet manager... so for me its thumbs up high for this company!!! wouldnt use any other thats for sure... cheers
Fast, precise job! Great thanks a lot!
So easy to use and quick to book last min routes
Very keen to help no matter what. Great customer service and account opened within 24hrs. Website super easy to use which is always a benefit. Looking forward to using this service more. Thanks Freightlink :-)
Really efficent! No other company was able to solve the problem of my trip in so short time.
Very helpful and well informed.
We/DHL Global Forwarding have been working with Adam Redford and his team for the first time this year on a very large project and i'm pleased to say they haven't missed a beat, with everything moving as planned. We will of course be using their services on the next one, thanks for all your help.
Fríendly informative person.
Maria , Peter , thanks for your help! 2 bookings (61354659, 61354578) with mistakes today. good result..... pffff, hot weather in Hungary.... thanks for your kind, fast and perfect help to make the necessary change! you are the best! :)
it was my wife who booked with you and she said it was very easy which made it a stress less experience
Great customer service and helpful staff
Simply, user-friendly, perfect service.
100% VERY GOOD
This was my first time using the booking system to book a ferry. Only quarm i have is the price for a second pasenger in the same vehicle. Over all an easy way to book ferries.
Perfect team , many thanks for your help !!
Excellent and fast service from Freightlink. Dion is always happy to help and a pleasure to speak to.
Such an easy process to book a ferry....Thanks Anetta!
Nice quiet sailing
Both Lukasz and Ivan are a credit to your company. They are both efficient and reassuring (when needed). They sorted out our companies freight with ease. Their emails and telephone calls were very polite and exactly what I needed during the stress of arranging ferry crossings from Jersey back to the mainland. And so I will be using your company again in the near future.
Peter Klacsmanyi is very helpful. Thank you the smart advice for the journey.
Simple easy booking at great price.
Great service, efficient, knowledgeable, reactive, friendly - a breath of fresh air
I had tried to book on line but the website wouldn't allow me to complete the booking. When I phoned the booking office I was treated most courteously & efficiently by your employee, Ivan. Nothing was too much trouble for him.👍
Dion is quite simply superb
Third time to use this service, booking and customer service a pleasure on all occasions.
A very easy booking process and a clear and easy website to use.
Dion at Freightlink, thank you for all your assistance today. Made a stressful booking nice and straightforward. Could'nt do enough for us!! Thank you
first class and prompt service
Fist two crossings booked with you. Both of them were great no problems. Will be booking our net trip with you soon.
Just made a few queries on live chat was in contact with Mr Paul Clarkson jones he answered all queries very effectively and efficiently will definitely be doing business with this company based on his fast responses to us
Very helpful Thankyou very much , would recommend highly cheers
Using the app was as simple a process as I can imagine, providing me with all all the options at a glance. As it was my second time of using the app, payment was just the click of a button too. All sorted in about 5 minutes. What more could you ask for?
Both Customer agents went out of their way to help and advise and nothing as too much trouble. They were patient and explained everything step by step to ensure there were no mistakes. I wouldn't hesitate to recommend them.
Yes I have to say Dion was very helpful and I will be using Freightlink again.
As always a very easy process with very competitive rates and great options. As a company who pride ourselves on customer service it is A pleasure to deal with such a professional company such as freightlink.
Fast and clear process
First class service from very nice people. I wont go anywhere else for my euro tunnel or ferry booking.
Great cooperation! Lovely staff!
Used the phone app booking system for the first time this week... Brilliant. Thank you.
Excellent customer service Highly experienced staff Great communication
Always impressed with the level of service from freightlink. You guys are always prompt and you must deal with so many customers a day, yet respond quickly as a personal task. Thank you Freightlink Team
I love the service Freightlink provides. A simple easy to use portal that provides you with all possible options, consistent prices, and fantastic customer service if you need to make changes or alterations. I was recently in contact with a lady (Georgiana) in customer support at Freight link who helped me to alter some bookings, and also to set up an account. I cannot commend the freindly, polite, and efficient service I received highly enough. I would recommend Freightlink to any business. We certainly be using Freightlink from now on.
My company have been using Freightlink’s services for nearly 5 years now. Freightlink are a vital part of our connection into Ireland & Europe and have always managed to book us on a sailing even at incredibly short notice, in my experience they have always pulled out all the stops and supported us with there excellent customer service. Because of Freightlink we have been able to grow are network overseas which is great for our business and of course for Freightlink. Ben Biggs (MD)
The company is great! Thanks to Freight Solution Ltd reservations are made quickly and easy! Thank you Yanislav Ivanov for the professional attitude!
Very good, easy helpful and efficient x
Great service and and easy site to use.
Outstanding as usual ,your chap Lukka was superb. Many thanks Charlie woodage
Website is so easy to use, to book and to pay. Emailed me back straight away with reference numbers.
Competent and reliable.
Always good customer service when a call is made to change any details with bookings made online. Very friendly & helpful staff.
Hi, i booked through your service for the first time as a freight customer, i found the experience very good, the staff were very helpfull and patient with me, as i had no idea what i was doing , well done and thank you k macleod
competent and friendly service!
Sehr einfach und übersichtlich.
My first experience with Freightlink was great and I will definitely use them again. They have very friendly and helpful customer service. I want to specially thanks to Lucia Anderovska from Freightlink for all her assistance and help. Thank you
brilliant. helpful,curtious and so easy to talk to.
Easy friendly service
Ok Good trip
I would like to say a big THANK YOU to Dion for your excellent service Fair pricing and quality customer service make dealing with Freight link both easy and cost effective.
A great service
Simple, wide and offering good price too.
Best way to cross the Irish Sea
Excellent service. Only niggle, no toilet facilities at ports.
Nice and easy. Very kind operators.
Clear concise & informative
Great service Account set up within a matter of minutes No trouble amending bookings
A great effortless experience.
Easy to use website , and confident that any issues will be there quickly felt with
Super site easy to use !
very professional and friendly will be using their services in the near future
Very helpful, Lucia helped do the online booking And now using the booking app for future trips
Very easy and clear. Nice people at the call centre.
Great personal service
Lukasz my man thaks for sorting latest service always tops
Staff always very helpful and patient. So easy to pick up the phone, tell them what I require and they do the work. Brilliant.
quick confirmation. flexible nice cooperation in case of any modification. good system.
As always a seamless process with no hassle.
Easy to use website
As always communication is excellent, the staff are always pleasant in particular Luke who comes across with a friendly manner.
Couldn't be more helpful thank you all so much
Excellent service very polite and informative representative. Booked a motorhome plus passengers on truck ferry from Heysham to Warren point . Service couldn't be better
Always pleased with the service. Reliable and accurate administration.
Good and straightforward website. No hidden charges or booking fees. Pleased with it.
Hi it's a great way to book a boat it's simple and easy
An efficient booking company that keeps you informed. With polite and accommodating staff.
Lucas was excellent
Very easy process with all options clearly displayed
Great price and service. The booking was made really simple for my freight crossing. I highly recommend.
Quick and easy, just wish there were some discounts for regular ferry crossings made. Always happy with the service they provide and Freight link are quick to respond if there are any questions asked on their Live Chat facility
Been using Freightlink for 3 years now Easy online booking system backed by a friendly team in the office at an unbeatable price! Can't beat it!!! Rick C
Great service as always
Just perfect! I’ve used this service for a few years now and never, ever experienced any issues. Efficiency and reliability is what a business needs and Freightlink manages to deliver each and every time. 10/10
Very easy and quick to make a online booking.
Prompt delivery. Good communications.
I wish other ferry companies websites and customer service were as efficient and helpful as Freightlink`s. Really quick and easy to book. I had one enquiry and phoned a lady on the Motorhome booking contact us who answered my query instantly. My only slight quibble would be for motorhome/car drivers booking, it is not clear if the cabins are shared with anyone else. My suggestion would be to put on the website when booking, exactly what type of cabin you are getting on a given sailing. For example, it worried my wife a little bit if we would be sharing. She need not have worried!!! Good job Freightlink. Will be crossing with you again. Many Thanks.
Evrythig Good! Best people working here!
I would certainly recommend freightlink to my more adventurous friends, but not anyone who really needs a hand to hold. Our experience was great, the staff were friendly and the accommodation and food were exactly what we needed. We were with all the truckers, which is to be expected on a freight service so we felt very much like the new guys who knew nothing. However that didnt matter at all as everyone seemed glad to help us and no-one made us feel silly or unwelcome.
Dion has been excellent and booking was easy. Thanks
Very quick, clear, high recommended. thanks
Always reliable, always friendly and very helpful! Advisable/recommendable!
slow getting email confirmations through, needed to call and ask if they could sort it
good, easy, clear and precise website
its just fantastic & easy to use
Excellent service and so easy to use.
Perfect services, thanks Regards
Thank your for your amazing service. Regards Jordan Yordanov director of Export services consulting LTD
Booking and check in was quick and easy, staff friendly and helpful a great service
Very quick and easy to understand, very satisfied, John Taylor.
very friendly staff at preston
All seems quite straightforward, chatted online to sort fare out etc. Hoepfully the journey is good too!
Booking process seamless, operative very courteous and professional
Nice, helpful and friendly people!
Second time i have used Freightlink Solutions with no issues and are happy to help with any questions you may have, I would like to express my thanks to your team member Dion, his help this week has been appreciated, Please pass my thanks on to him.
Service good but did not receive any email confirmation or invoice that I need to claim back ferry payment from work
I found the service to be extremely friendly, helpful and professional. I would recommend the service to anyone.
I thank Mr. Ivanov for a quick, correct and professional attitude towards a company Rimex GV LTD. I declare that from now on I will fully rely on your services.
Easiest way I’ve ever booked a freight ferry, Guys, It’s a no brainier..! Ade
From arrival at Liverpool the service we received was excellent. We were directed to a parking area and booked in with the utmost efficiency. The general attitude of all the staff was of the highest standard we have ever received in almost 40 years of regular Ferry travel. Although we realise it is a freight boat and there are not facilities for ordinary passengers our basic needs were provided for. From when we entered the passenger/cabin area a staff member directed/accompanied us to all the facilities as if it was the equivalent of a first class cruise ship. I again cannot put into words the highest standard of personal and professional dedication given by the staff in this section of the trip. The cabins were clean, tidy and more than adequate for our needs. The meals supplied were again of a high standard and the use of a kettle etc and supply of tea/coffee was an added bonus. Unfortunately the weather dictated a rather "rough" crossing but that was more than compensated by the overall experience. As the rather famous saying goes " I'll be back ". Thanks to all the staff involved and may they continue to be an asset to your company. Tom Baker.
Tarsin Company started dealing with Freightlink Solution few months ago. We have nothing else but satisfaction, since we started dealing with them. Specially, one of the agents, named Mircea, dealt with us in a very professional manner, therefore we are recommending Mircea for his kindness, availability and professionalism. Very good prices, best until now and long opening hours. Very flexible and co-operative company. Freightlink Solutions is exactly what we are looking looking for. Strongly recommended.
So easy to use the services & having messages to say shipped is a great piece of mind as this can be forwarded to customers. Great communication & fantastic service.
Have used freightlink before. The booking process is so quick and simple to use. Would definately recommend.
Clear and simple website - very refreshing not to be bombarded with offers for extra 'travel essentials'.
Really simple easy to use service, gives you the widest set of options for your travel with the keenest prices. Highly recommended way to book your crossings.
Well I haven't actually travelled on the ferry yet so I can't rate the experience but the booking procedure was very easy and straightforward and I am really looking forward 2 an alternative 2 P&O Ferries Who were not that great I will be making the crossing fairly regularly and wondered if as a frequent passenger I would be allowed any kind of discount thanks for your attention . Michael McNamara
Very easy web site to use
This was a first, never tried a freight only ferry. Booking was surprisingly easy although when ringing the Liverpool office (found online) we found that we needed to contact a Preston number to make a booking. Why not the Preston number to start with? However after this initial gripe booking was easy and everything explained clearly.
I had a lot of questions and got a lot of answers, really helpful chap sorting my booking out.
wir sind eine Österreichische Umzugsfirma ein besonderes Danke an die liebe Frau Ramona Sie war so nett und hat uns einfach toll beraten und geholfen unseren Mitarbeiter zu Richtigen Fähre zu bringen, Danke für die tolle Beratung ;-), einfach Spitze (Ihr Transport West Team)
Very quick and easy booking inline .no problems.
Excellent staff very good booking service
Easy and quick, I like it
Efficient. Website easy to use. People delightful and helpful.
Easy to book both parties at the same time. We are really looking forward to our trip.
staff as always helpful, cabins and food were fine and it is great to be the first of the ship
Excellent and professional service from start to finish. The booking was very easy, and any questions I had were answered in a professional and friendly manner. As Always - First Class Service From Seatruck!