very helpful staff and a good service from everyone i talk with.
Friendly staff who try to find solutions and not problems.
Such a helpful and efficient lady. Thank you 🙂
Very good !!!!
Maximálisan elégedett vagyok, mind a kapcsolattartással, mind a jegyvásárlással
Straight forward, no problem.
Lukas is a legend. So helpful and knowledgeable. Goes above and beyond.
You always help with my situations. And you do it calmly and efficiently. Everyone I speak to helps me greatly.
very friendly service, quick answers by phone and mail by our customer service Umar Rama, always trying so solve problems quickly and professional
Sehr geehrter Herr Rama, ich danke Ihnen vielmals für ihren super Suport. Durch Ihre Hilfe können wir nun schneller und einfacher Buchen. Tolle Sache und sehr gut gemacht. Viele Grüße A. Abd Elrazag
Ich kann Freightlink nicht genug empfehlen, ein großartiger Job von Hr Rana Umar. Es ist sehr von Vorteil einen deutschsprachigen Fachmann am Telefon zu haben. Sogar am Sonntag die Mail beantwortet und aktiv auf mich zugegangen als ein Mail nicht rausgegangen ist. Absolut top Peter Kletzenbauer
No matter how many questions I've had, the German Account Manager Umar Rama has always had an answer. I really appreciated the fast and competent replies. Top Service, thank you :)
The price/performance ratio was very good. Our contact person Mr. Umar Rama was very friendly, extremely competent and very quick to process
Whenever we have a request, Umar Rama helps us without hesitation. Our problems are solved very quickly and efficiently by Mr. Rama. He is also very friendly when dealing with customers. Thank you from Transfood
Danke für das nette Gespräch und Auskunft vor Herr Rama. So eine Kundenbetreuung wünscht man sich öfter.
I can't recommend Freightlink enough, we travel to Ireland regularly and they couldn't be more helpful. Sadie sorted out an issue for me this morning, that could have been potentially very problematic, and she did it quickly, efficiently and with kindness and understanding. I am very grateful!
Der Deutsche Account Manager Herr Rama, hat mir wirklich sehr weitergeholfen. Er hat sich zeit genommen und sich um meine Fragen gekümmert. Aus diesen Grund liebe ich es über Freightlink zu buchen, ich habe einen deutschen Ansprechpartner, der auch noch nett und hilfsbereit ist. Danke!
Herr Umar Rama, ist ein sehr hilfreicher Mitarbeiter von Freightlink. Er hilft mir immer in schwierigen Buchungen und ist immer telefonisch erreichbar. Sollte man Herrn Rama nicht erreichen, erfolgt immer ein Rückruf.
First time I have used this service for heysham to Warren point...service was very easy to understand and I will be using a lot more...many thanks to your staff and sites.
Für die gute Auskunft und das äußerst nette Gepräch bedanke ich mich herzlichst mit freundlichem Gruß Hinteregger.
Vielen Dank Herr Rama für die Betreuung, Beratung und abschließende Buchung!
Always extremely helpful and human! Get through on the phone easily!
Experience was good everything was quick and easy to book fare. But price is to high when booked ticket I finded about 50€ cheaper fares from another provider.
Been using Freightlink for a number of years. Always extremely helpful, courteous and knowledgeable. Big thanks to Patrick Stefanescu for getting us out of a deep hole today.
Very good service and support even on a weekend and in the middle of the night. Thank you !
Alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet
I have been using their ferry booking service for almost 2 years. The team is always helpful and kind and always finds the right solution
Yanislav Ivanov - an incredible agent. 24-7 is available. Excellent communication and instant feedback.Yanislav Ivanov is extremely competent and a great professionalist.
Nagyon segítőkész csapat. Csak ajánlani tudom.
This was my first Ferry Booking experience. Milan the advisor was very patient, and help me through the booking process step by step. Will use them again.
Thank you Alex, when I rang Freightlink she talked me through everything, very good service.
Super Beratung, Professionelle Zusammenarbeit !
Tot personalul de la Freightlink Solutions Ltd Sunt foarte politicosi și pregătiți să te ajute.gasind o soluție favorabilă pentru tine..eu unul pot spune că sunt foarte mulțumit de iei..deoarece eram in criza de timp și îmi trebuia tichet și mă rezolvat in. Ultimul moment..pentru asta Va mulțumesc.
Sehr schnelle Hilfe durch Herrn Umar Rama
Szybka i wygodna rezerwacja
Herr Umar Rama ist sehr höflich und fachlich sehr kompetent und hilfsbereit
I have just spoken to Daniel and I am very pleased with his service. He was polite and friendly and addressed my enquiry professionally. The issue was sorted completely and Daniel gave me advice should I encounter similar problems with a future booking. Thank you very much
Denisa Ifteme thank you so much! Perfect job!
Bardzo miła obsługa polecam
Great experience. Everything is fast! Soft and simple website! I do recommend it.
I spoke with Daniel and previous to this his colleague. Incredibly helpful and courteous. a first class service from the team and definetely worth their weight in gold. Excellent!
Very helpful, every time i asked for help, they where always there to help me
Very good and nice
Excellent service and helpful staff
Straight forward no problems
Excellent service every time bookings made in under 15 minutes never failed us yet
very professional stuff
Great customer service, really helpful and friendly staff.. I've used Freightlink for years and they never fail to deliver.
Great people to deal with, nothing is too much trouble.
Good personal counceling
Ich war sehr zufrieden Daniel Mester, hat mir sehr geholfen bitte Lohn entsprechend anpassen
Excellent service and customs link was good too
Many thanks for the good work of Ms. Marcukova from the representative office for the Czech Republic and Slovakia. Thank you Gois Logistics.
All services were done on time and very correctly . Thanks 👍
Nagyon kedvesek voltak, és segítőkészek !!
Bei Buchungen Frankreich-England ganz GUT Bei Buchungen Italien-Griechenland nicht so Gut, Bestätigung dauert ewig
Really helpful team and made our booking very straightforward.
nonostante qualche difficoltà per contattarli telefonicamente sono comunque molto efficienti anche per e-mail, veloci e precisi
Colaborare buna,echipa prompta si binevoitoare.De spreciat.Asa cresc afacerile,cu asemenea oameni
Eine super HILFE IMMER WIEDER GERNE 👌🏻👍🏻👍🏻👌🏻
huge thanks to Yanislav from BULGARIA
To be honest they are not perfect bower they are dam good at what they do
Polecam,sprawna obsługa oraz bardzo dobry kontakt na infolinii
Great support from Gareth guiding me through the system and ensuring correct paperwork was in place.
Easy ferry booking and perfect contact center services.
Sister company Customslink let s down the service overall.
Un personal calificat și deosebit de respectuos!
Very helpful , polite and I was delt with in a professional manner
Quick and easy to arrange. Excellent customer support.
As easy as always, I may pay a little extra for my crossings but to have the ease of booking as and when I want and have the expertise help always at hand if need be, makes the little extra cost all worth it. THANK YOU ALL AT Freightlink. RWH . AWL PACKING SHIPPING & STORAGE
Flexible friendly and knowledgeable staff who can help guide with what can be a daunting experience.
Habe von dem Herr Umar Rama guten Angebot erhalten... Danke noch mal für den freundlichen Gespräch... S. Romme
Excellent service and very helpful with customs queries.
Herrn Umar Rama hat mir sehr freundlich und kompetent weitergeholfen. Vielen Dank dafür und gerne bis zum nächsten Mal
Es war schön einen deutschen Ansprechpartner zu haben. Herr Rama konnte alle Fragen kompetent und freundlich beantworten.
perfect service 👌 thank you Mr. Rama
Thank you for your support, Yanislav!
Thank you for the great support. I was very happy to talk with mr urma rama on german. Made it much easier to get all the informations i need. He was very polite and competent. For bookings in the future i will contact mr rama directly
It's ok, very quickly, good and simple Thank you
Ich habe mich heute mit Herr Rama telefoniert , die Kommunikation war sehr gut da der Herr war sehr nett und hat uns erklärt wegen die neue Optionen wir werden Zukunft unserem Fähre ticket und eure tunnelticket über Freightlink buchen. vielen lieben Dank für die Nette Gespräch. MfG Bouchaar
Great customer service. I was delighted to receive a call from Joe on my way to the Eurotunnel. He had taken the time to check my travel details and was after some missing information. His proactivity made everything very smooth when I arrived. Also a note of thanks to Patrick and Patrick with previous bookings / sailings.
Very helpful and professional staff and will happily use again.
Good service and nice agent Umar Rama!!!
Sehr schneller Anruf nach Registrierung, sehr netter und hilfreiche Kontakt mit Rückruf!
Great service and very helpfull staff
Many thanks to Mr Rama for helping. A german speaking guy is a really great help. Thanks so much.
Crossing was cheaper than booking direct with the ferry company. Staff were very helpful in responding to our queries as we had never booked as freight before for a one-off crossing with a commercial vehicle. Booking with Freightlink was especially useful as our booked sailing was cancelled at the last minute and it was extremely easy to swap to another carrier by phone at relatively short notice.
Had se customs issues anf staff were very helpful when I called for advice.
Hi Actually, three times called and tried talk to Joseph account manager, I couldn't and they said he call you back but he didn't, finally I spoke with Patrick and he helped me.
Once again Freightlink helped us with great service. Especially Mr. Umar Rama supported us very well again.
Daniel was mega helpful! There was an issue with our booking and now there isn't. Doesn't get better than that
First time using the freight side of Irish ferries a daunting prospect at first glance the paperwork seems endless, however first class assistants from your Team managed to get things sorted today before my departure early tomorrow.
Really easy to use and the correct options. If you have a question by email, you get quickly a helpfull answer. Thank you Yanislav Ivanov for all the help.
Alles bestens, der neue Account Manager für Deutschland, Herr Rama, macht seine Sache gut.
Good cooperative , if possible made reservation, kind that work polish people in your company , the best
Perfect customer service, many thanks to Mr. Rama
Umar is doing a really Great Job! Grateful that there is a german speaking colleague
Great customer service, many thanks to Mr. Rama.
Super Kundenservice, einfache Buchung. Auch nach der Buchung ist die Betreuung lückenlos und zuvorkommend
Das Telefonat mit Herrn Rama war sehr nett und super hilfreich. Gerne immer wieder. Vielen Dank, Umar.
Ivan's customer service is second to none. All issues resolved in a polite and professional manner and in super quick time. Freightlink should be used as an example of how to provide an excellent service to other service sectors.
ihr deutscher Mitarbeiter konnte mir endlich sehr kompetent helfen. mehrere Anrufe bei den englischsprachigen Kollegen waren bei dem komplexen Thema wenig hilfreich.
Simple to use booking process and very helpful staff.
Danke für guten Service in deutscher Sprache, bei den kompexen Anforderungen durch den Brexit sehr hilfreich! Thank you, Umar, very much!
Since we were assigned other vehicles and other times by the car rental company, we had to rebook the ferry several times. This all went smoothly, especially with the support of Mr. Rama. For us, but especially for our employees in the vehicles, it is perfect to have a German-speaking manager with Mr. Rama, who takes care of our concerns. Excellent service. We can recommend your company again at any time.
My Request was dealt with immediately and with great empathy. The member of staff was very knowledgeable and with great expertise resolved the issue and I had the necessary paperwork in my inbox within minutes Thank you
Freightlink have a great website , easy to use / book jobs , there is nothing additional i wished they had on their website. Our account manager , Joseph Horan is exceptional. Very helpful , responds to emails very quickly and never fails to resolve any issues.
Unkompliziertes buchen einer Fähre Bei der letzten Buchung gab es ein kleines Problem welches aber durch den Account Manager Profi haft gelöst wurde Danke Mr.Rama
Great customer service as always. Easy to book, competitive prices
Very Helpful and always accommodating with any requests. thanks a lot!
Hi Guys , I don’t even look anywhere else now , any ferry booking straight onto Freightlink and customlink for our docs
Freightlink have been very helpful when I have had changes to plans. They have been quick to reply to all emails and given great customer service.
excellent service and help throughout the booking
Ок. Ок. Ок. Ок.
Lukasz was our main point of contact for our 30+ vehicle move, we had to make several major amendments to the initial booking, these were handled with no issues. Unfortunately our ret journey had issues as several vehicle GMR codes were not accepted by Stena Line. A couple of phone calls to Lukasz corrected the issue which was put down to a computer glitch when original GMRs were entered onto system. We all got home safe and sound.
Daniel and Umar helped us very well and quickly. Freightlink is absolutely recommendable. Thanks again.
Always happy to help I found going to the EU very confusing after Brexit Freightlink was vey Helpful
Great service, easy and efficient to use, the customer service team were very helpful when I had to change my booking
Amazing service as always, so simple to book and great customer care.
Umar Rama Helpt me to find a Ferry from Almería to Nador. There were no ferry’s going, but Umar was very driven to find an other solution. I make the choice to search it by myself, but big compliments to Umar. Kind Regards, Mitchel
I would like to thank you for your service to me in helping me obtain all the legal paperwork and import travel registrations and ID'S and permits. The Advisor MILAN ZEMANEK was the unlucky person to be helping me as I had no idea how to approach this new system. Milan was excellent to speak to very attentive, everything he said he would do he did. There isn't a word in the English language to describe how efficient this man was for me. I wish you Milan health and strength happiness and prosperity in every way thank you Best Regards Robert
I would like to give a big thanks to Alexandre suchomska, who took my call Saturday 24th September 2022. I needed some info concerning a return booking. Nothing was to much for her, she was pleasant and reassuring . Again thanks Alex first class service
Excellent app and excellent service 👏
I created an account without complications and was called back promptly. Booking and confirmation were also no problem at all. The customer service staff are eager to fulfil all wishes and take care of everything. I am very satisfied and can recommend freightlink without hesitation. Thank you very much.
Straight forward booking. The flexible ticket is great
I found Freightlink incredibly helpful throughout my process of booking and traveling, It was my first time booking a vehicle and getting it through customs and the help i received was above what I expected, Joseph Horan in particular was at the end of the phone or email straight away if i needed any help with either customs or general enquiries. I would fully recommend Freightlink to any colleague or clients.
Lucas at Freighlink solutions went above and beyond to assist us with this sailing. He helped advise on customs procedures and ensured our sailing went as smoothly as possible. He is a total credit to the company
Our contact bei Freightlink Mr Rama really helped us to solve our problem with the GMR needed to go to the UK, thanks !
Perfect as always.
fantastic service to Milan , who was very very helpfull. made the whole daunting experience a pleasure . A credit to your company Thank you all at " WOTMIX "
Dealing with the freightlink team and online system, is seemless.
Freightlink is our go-to for freight carriage when moving clients to N. Ireland. Daniel exceptionally helpful - thank you!
Friendly staff helping out on the phone.
Staff is really helpfull and friendly. Patrick Stefanescu has been very helpfull on many occasions. Whether last minute booking or last minute cancellation, Patrick and his team has always provided solutions. Thumbs up to you guys.
sehr schnelle und gute Hilfe sehr netter Kontakt
Vielen Dank Herr Rama für die tolle Unterstützung und das in deutsch ist für uns perfekt. Hat alles wunderbar geklappt.
Always helpful and great service.
Fine, very efficient and competitive. very simple and intuitive website
Thanks to the staff at Freightlink who went over and above to help us with a tricky paperwork problem at the port. It was after hours and not their problem but they helped us anyway. Special thanks to Patryk and Daniel. Chris Wright(baildon)Ltd
Great service , great and nice people working in the call center , they helped us many times
O PERSOANA CARE ITI EXPLICA TOT CA SA INTELEAGA TOT OMUL .AJUTA FOARTE MULT IN MUNCA CARE O DEPUNE .TOT TIMPUL MA AJUTAT IN PROBLEMELE CARE LEAM AVUT MULTUMESC FRUMOS DOMULUI PATRICK STEFANESCU O ZI MINUNATA VA DORESC LA TOATA ECHIPA FREIGHTLINK
Fast respond on Sunday and problem solved with wrong date of shipping, excellent people and service.....
I have been using Freighlink to book ferry crossings from Ireland to the UK and back for over two years now and I always find their staff to be very friendly and helpful. I have just spoken Daniel who has been more than helpful and helped me sort out the paperwork for my upcoming trip from Rosslare to Fishguard.
I am very happy with the service I received from freight link. They are always very helpful
Very nice team,I was working with great pleasure with them.Good job👍👌👌
Excellent service, I set up an account and was struggling with paper work for the transport of tooling, the team were amazing and helped me sort it.
Ask for Joseph! He was very helpful in setting up my account and helping with the more complicated bookings. Freightlink is a great way for a small company to book international freight; easy to identify routes and timing, booking is pretty easy, and the dashboard is great for checking all is in order. The only room for improvement is making the customs minefield easier, but it's certainly no worse with Freightlink.
Daniel really helpt me very good on this stress full day!!!!!!!
Jak zwykle jestescie nie zastapieni w rezerwcaji promów a wasza kolejna firma Custom link jest nie zastąpiona w dokonywaniu odpraw celnych i dokumentów gmr
Hervorragende Beratung und Buchung durch Ihren Mitarbeiter Daniel Mess. Weiter so !
Excellent customer service from Denisa who was quick,efficient, polite and very knowledgeable. Denisa followed up with my query, offering the various options for crossings and ensured my booking was amended and follow up email confirmations of each booking were sent. Really great service - thank you.
I cannot recommend the customer service/booking staff at Freightlink enough for the great service they provide. In particular Ivan, Lukasz and Ana. Nothing is ever too much trouble, and it is often last minuet bookings or amendments that are thrown at them. They go above and beyond to try and accommodate our hectic and often very large movements. They always keep us up to date through the process and offer help and advice whenever we need it, for which we are all very grateful.
Én az Operátor segítségét kértem. Mester Dániel segített , kedvesen gyorsan! Köszönöm!
They make light work and a complete service
Excellent service and Ivan went above and beyond to ensure we were on the ferry we needed. Thank you so much and recommend very highly.
I had just started my new admin job in the office at MRD, I needed to book ferries with return journey's Scotland to NI, I had to call customer services and had the pleasure of speaking to Daniel, he was calm and very helpful totally understanding that this was my first week. With people like Daniel to help people like me then there will be plenty of return custom. Price was reasonable considering it was still the school holidays I hope the drivers have as good service as I had. Highly recommended 5 Star + thank you so much for all your help hopefully i'll be up to speed very soon
Highly recommend using Freightlink
Перфектно лесно !
Excellent customer services, nothing is a problem and they're always happy to help and amend ongoing booking. Completely satisfied with the service we receive. Thank you.
Receive ACE help from Daniel - Thank you so much!
Exceptional Customer Service Example 101.. We can't thank Daniel Mester enough for pulling a "rabbit out of a hat" to save us from the point of no return when a booking got cancelled. Daniel, you need a 1000 stars, and are an example to all what customer service should be.
Daniel was superb, very calm and attentive I actually asked if he could ring me every day just to calm me down! Thank you.
einfach, übersichtlich, schnell, kompetent. Gerne wieder.
O'Reilly Removals always use Freightlink for our cross channel moves , never a problem, great service.
Would use this company again. It was my first experience ( Harwich - Hook of Holland - Harwich ) with these guys and Daniel Mester on Customer Services guided me all the way. Not only did he email me , he called to check everything was in order So so helpful . Thank you
Absolutely brilliant service start to finish. I have no idea how they did it but they saved the day and got us across the water. 5 stars!
Super zusammenarbeit. Ihr Mitarbeiter Daniel Mess sehr professionell. Wir arbeiten weiter sehr gerne mit Ihnen zusammen.
Spoke to Daniel this morning regards Port passes , very happy to help me , much appreciated , nice change to speak to someone happy and enjoying his work , :)
If you get Joseph Moran to help it will be plain sailing - thanks Joseph for helping with account much appreciated.
Excellent services, all team has perfect sufficiency especially Peter Klacsmanyi has replied all of my questions instantly and with his contributions we never had problem our first shipping Thanks to Peter and all.
Excellent services, very responsive.
Hello! Great team, experienced colleagues! We traveled to Malta and delivered pyrotechnics. Peter Klacsmányi did an excellent job!!! Many thanks!!!!
I recently spoke to Sadie Ashton who was so helpful and friendly to deal with. She was very knowledgeable and understanding. Her fantastic attitude dealing with us was by far the best experience i have had so far. In my eyes the best member of the team! Thank you Sadie for all your help.
As always very good
Good company to work with.
Freightlink are Always good . The price is always fair. Thanks so much Charlie
Fantastic support provided by Ivan, very knowledgeable and efficient with a friendly approach to resolving issues. First rate service, many thanks Ivan.
Freightlink is the only ferry booking system I use . The prices are always very competitive. Easy booking system. Great Freight ferry company.
Great team great service....what more can I say
Very easy to book and all staff have been super helpful while trying to ship Haz loads to Belfast via Warren Point. I will be using this service again and highly recommend it.
Very proffesional service
Best team ever
The staff are Freightlink are very knowledgeable and most helpful. Everything is done smoothly and efficiently, and in a friendly manner.
Freightlink it´s amaizing!
Very good !
1st class all the time.
Great service as usual
Correct and always awailable
у меня мало опыта .но я довольна.все удалось без проблем .я думаю что хорошая и слаженная команда .это успех для ваше команды
Very good service from Yanislav!
The Operator was very kindness and helpful. The website is clear and work freely
Foarte ok merge f. Bine aplicatia
Very Happy with the team so friendly and helpful strongly recommended
I find this website on Google last week, and it is a really nice and easy application. You don't need to put a lot of time in to find what you need. I also was contacted by phone after my first booking by Yanislav Ivanov. He explained me everything what I need to know and was a great help. Really kindly and correct. I already give your information / details to other teams collegues because we travel a lot together. Thank you very much. Regards, Wim van Hoof Standing Construct Husqvarna Factory Racing MXGP
We are thankful. Everything was good. Thank you very much.
All steps to booking system were ok, just didn't find update for flexi ticket. Also option to choose only for ferry I like to see is not so easy.
The gentleman I spoke to assisted me in changing a booking and was extremely helpful. He gave me the impression nothing was too much trouble. Highly recommend
Quick response and highly recommend
A fost ok și foarte simplu mai prost un pic cu engleză dar merge
fast and convenient thank you
Great company to use for commercial ferry bookings. Good helpful people to deal with. Thank you
Thank you Piotr! Great service and prompt response even out of working hours. Excellent work and communications. Will recommend you to everyone! Thank you again!
Muy contentos por la simplicidad en reservar los tickests del ferrie en la vuestra pagina. Viajeremos el proximo dia 1/7/22 e volveremos a 11/7/2022 como lo vaya bien volveremos a dicir la nuestra experiencia final. Un saludo Pedro Morais
Great service from the team at Freightlink and would like to thank Ivan Mudry for his work in getting my documentation sorted for crossings.
Very easy to book by yourself and also good contact with advisor if you need help. I will be using this service and highly reccomend it.
Excellent service thanks for all the help as a Newby very helpful 👍
very fast and very easy, very good web page !!!!
Daniel my advisor was fabulous, but I’m very disappointed that I was able to book a lorry onto the ferry and pay via the app at the time and now be told I’m on standby. This is really upsetting me and causing a lot of stress at work. We have deadlines to get cargo to places and can’t risk being put on standby.
Always on duty and at your service! Helpful and focused on finding solutions!
Very good team,
Setting the standard in customer service - i wish more companies were helpful like the team at Freight Link
Anna and Lukasz are amazing! if only all customer service was this good. Very professional and provided us help at every step. We had issues raising reference numbers and they took care of everything. Would recommend to anyone.
Best company to book with.Use them for a long time
Top , die Ansprechpartner sind kompetent und hilfsbereit. DANKE DANIEL es hat alles gekappt.
Booked ferries to/from Ireland with Freightlink, had issue with raising the PBN, Customslink very helpful, then received a call from Lucasz, courtesy call, offering to check PBN numbers and GMR, all checked, good to go - top service - thanks
All good as always. Slight problem at first but easy solved. Top company
Good service . 👍
A reliable, flexible partner for ferry crossings.
Very happy with the service from Freightlink and Customslink combined, I have used similar services before and they are by far the best and most professional I've dealt with in their line of work, Thanks Again from the team at Alpha Office Installations Ltd!
Lucasz saved my life today. Thank you for your wonderful customer service and for helping me with the documentation I needed.
Foarte usor si foarte rapid de folosit aplicatia. Bilet de ferry rezervat in cateva secunde
Perfect and easy
A great service to use and both Jana and Zoe were very helpful all the way through.
Always a pleasure to deal with your self’s 👍👍
Ha még újdonság Önnek a kompfoglalás, vagy csupán tájékozódni szeretne a kompokról, hasznos részleteket olvashat tudásközpontunkban.